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Excellent Service. Chelsie is the best! I will definitely bring my car back for service.
Excellent service. I drove 86 miles because I would rather spend my money amd time with Lehigh Acura then Motorworld Acura which is next to my office. The difference in customer service and service department is 10 fold. I have a background in Automotive repair shop management as a regional manager to a franchise owner with over 150 locations. I take customer service to the next level when I place a review. Great Job and hats off to the Service Department of Lehigh Valley Acura.
This is my third Acura I have owned in my life and Kim was by far my favorite to work with. Kim was quick to work with me and my husband on finding a car that included all of my preferences in what I was looking for in my next Acura but also helped find a great priced certified Acura with in my price range. I’m prefer texting over phone calls and Kim was happy to text me with all the questions I had as well as the details for my car purchase. Kim was quick to respond and very personable and professional to work with. Her sales manager Matthew came out to meet my husband and I to ensure the purchase process was going as smoothly as possible. I highly recommend working with Kim and Matthew and will only be purchasing my future cars from them at Lehigh Valley Acura.
Andy was awesome. He explained everything about the RDX we bought and our visit was at our own pace and private until we had questions. The dealership was immaculate and we were treated as friends, rather than customers. We were not looking forward to dealing with dealers as we started our journey of looking for a new vehicle, Lehigh Valley Acura made that task almost enjoyable. THANKS
The customer service was excellent. We went in knowing what we wanted, which made it easier for everyone to address and answer any questions we had.
Everything was great. Mark is the only service member I use because he listens and provides great service. Only complaint, car wash is almost always broken. Pls fix it! Had Acura for years, I can probably counts on one hand the amount of times the car wash has been working!
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