Tell us about your experience with City Volkswagen of Evanston.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Brendan Cowhey went beyond what he had to do as my sales person, he even picked me up with my new car to show me. I really liked his enthusiasm for Volkswagens. Brendan delivered the car to my house when the transaction closed. Alex was my business office manager and he was very cool!! The whole deal went very smoothly and the people were competent and organized. I would definitely recommend this dealership!
Extremely happy with the car I got and with the way I was treated throughout the process
Travelled from far to get a car but it was well worth it. Everything was as promised. Very happy with full experience
My partner and I are very happy with our car. Mario’s honesty/ knowledge about the VW brand, and Alex’s professionalism really stood out to us throughout the course of this transaction!
I am in love with my new car and I owe it all to Mario and his team at City
Buying my car was a 5-star experience! Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.