Please update the areas marked in red before submitting.
How would you rate John Grubbs?
How about Volkswagen of Orland Park?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Pleasant and fast I'd definitely recommend anyone to purchase from this dealership. Very nice people

So courteous and professional. Let me have my vehicle towed to their location earlier than my scheduled appointment. Called every day with updates! Contacted me every step of the way for my repair

Rolando understood my demands on buying my next truck. He made his magic work and I was very pleased with the great deal.

My experience at VW was pretty good. My only issue was my trade in wasn’t paid completely off and there was a small balance left. My previous finance company was calling and emailing me and I didn’t understand why, I informed the VW dealership about it, they asked if I can just pay it and they would reimburse me after they receive the title. I’m still waiting for the reimbursement. I also wish they explained the cost of the warranty a little better. I had to call the fiancé manager after the purchase and he broke it down for me. All in all it was okay. I’m enjoying my new VW.

There were delays due to part availability, but I was kept in the loop and offered a loaner

The dealership was an all around great experience. Alexander and Andrew made the experience worth while.