I honestly always have a great experience at Ken Ganley Ford Parma. I've bought two cars from them over the years. The staff is wonderful to deal with, whether it's buying a new or used car or getting service work done. My service rep, Ariel Albores, was super nice, answered all my questions and kept me informed thru the entire service work process. And service work charges were very reasonable. I recommend Ken Ganley Ford Parma for all your auto and truck needs.

Excellent service at this ford dealership. Dave was awesome and took care of everything I needed!

Went in for an oil change and the service was fast the waiting room was very comfortable. The staff was friendly and professional, shout-out to Dave at the service desk!

I have always been happy with the service I have received at this ford dealership Dave is awesome and always helpful

Dylan is an absolute super ambassador and professional service advisor who makes getting service a breeze. His explanation of the work to be done, timeframe, and overall coordination is on point. He epitomizes superior customer service. A dealership is measured by its Service Department and this one fires on all cylinders because of the staff. Everyone is helpful, professional, and friendly. Ken Ganley Ford is a terrific dealership that cares about its customers and delivers a terrific customer experience. Aces!

Great Service and very friendly staff. No hassle, kept me informed of the progress always.