Rachelle is very knowledgeable and worked to inform me of needed repairs - as well as getting me familiar with a car that is new to me.

Just bought my second car with Josh. He is always professional and answers all my questions. It's always great working with him.

I had a great experience at Mercedes-Benz of Columbus! The entire process was fast and efficient. A big shoutout to Evelyn, she truly made the difference. She took her time, answered all my questions, and made sure I was completely satisfied before anything moved forward. Her excellent customer service and knowledge made the whole process smooth and enjoyable.

I cannot say enough good things about MB of Columbus. They picked up my vehicle exactly on time, left me with a new 2026 loaner vehicle, completed the scheduled work and returned my vehicle shiny and clean at the end of the day. They are a game changer. No longer have to take my vehicle in and wait for service to be completed.

The Service Department Was Really Good With Customer Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well

Rachelle was a delight to work with she made my experience effortless ! I had a SVC B done along with 2 new tires and windshield wipers! Dropped my car off first thing in the morning and it was ready by 3pm! Thank you Mercedes Benz of Columbus for all my car needs!