Add a Dealer Review

Service Reviews

Write a Review

Dealer Log In

Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Reviews Profile Settings Sign Out

Volkswagen of Naples

601 Airport Road S

Naples, FL 34104

Please update the areas marked in red before submitting.

Share Your Experience

Your Rating of this Dealership

Rate this dealership

Would you recommend this dealership?

Yes

No

Yes No

Select yes or no

Your Review • 15 Word Minimum

See Review Guidelines

0 1 2 3 4 5 6 7 8 9 0

0 1 2 3 4 5 6 7 8 9 0

0 1 2 3 4 5 6 7 8 9 0

Nice work! Keep going! You've reached the max review length.

Write at least 15 words.

Reason For Visit

Sales (New)

Sales (Used)

Service

Select reason for visit

Make

Model

Select make and model

Did you purchase or lease a vehicle from this dealership?

Yes

No

Select yes or no

Rate People You Worked With

service Dept.

Alyssa Franks at Volkswagen of Naples

Alyssa Franks

Tap to rate

Ken Moran at Volkswagen of Naples

Ken Moran

Tap to rate

Dom Priano at Volkswagen of Naples

Dom Priano

Tap to rate

Mike Williams at Volkswagen of Naples

Mike Williams

Tap to rate

finance Dept.

Patti Lowe at Volkswagen of Naples

Patti Lowe

Tap to rate

sales Dept.

Nikolas Anastassopoulos at Volkswagen of Naples

Nikolas Anastassopoulos

Tap to rate

Thomas Butz at Volkswagen of Naples

Thomas Butz

Tap to rate

Josue Chavez-Cruz at Volkswagen of Naples

Josue Chavez-Cruz

Tap to rate

Trevor Fehr at Volkswagen of Naples

Trevor Fehr

Tap to rate

Michael Gahr at Volkswagen of Naples

Michael Gahr

Tap to rate

Ruben Glamyan at Volkswagen of Naples

Ruben Glamyan

Tap to rate

Tim Hall at Volkswagen of Naples

Tim Hall

Tap to rate

Kyle Harsh at Volkswagen of Naples

Kyle Harsh

Tap to rate

Tyler Hellriegel at Volkswagen of Naples

Tyler Hellriegel

Tap to rate

Sam Hendrix at Volkswagen of Naples

Sam Hendrix

Tap to rate

Sebastian Henegar at Volkswagen of Naples

Sebastian Henegar

Tap to rate

Keelyn Lockhart at Volkswagen of Naples

Keelyn Lockhart

Tap to rate

Kolbe Powers at Volkswagen of Naples

Kolbe Powers

Tap to rate

Adrian Roque at Volkswagen of Naples

Adrian Roque

Tap to rate

Tyler Ryan at Volkswagen of Naples

Tyler Ryan

Tap to rate

Nick Salley at Volkswagen of Naples

Nick Salley

Tap to rate

management Dept.

Micky Joy at Volkswagen of Naples

Micky Joy

Tap to rate

Brian Massoll at Volkswagen of Naples

Brian Massoll

Tap to rate

Skip Roth at Volkswagen of Naples

Skip Roth

Tap to rate

Michael Schutt at Volkswagen of Naples

Michael Schutt

Tap to rate

Add Employees Not Listed

Rate one employee or enter a name in the field

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the speed of your transaction? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

Very good

Good

Average

Poor

Very poor

If you traded in or sold a vehicle, how was that experience? (Optional)

Very good

Good

Average

Poor

Very poor

How was the communication from the service department? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the service center's explanation of cost of service? (Optional)

Very good

Good

Average

Poor

Very poor

How was the speed of service for your vehicle? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the quality of work performed? (Optional)

Very good

Good

Average

Poor

Very poor

How was your vehicle home delivery from this dealership? (Optional)

Very good

Good

Average

Poor

Very poor

Did you wait at the dealership during your service visit? (Optional)

Yes

No

How was your service pickup and delivery with this dealership? (Optional)

Very good

Good

Average

Poor

Very poor

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

Very important

Somewhat important

Not important

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

Very important

Somewhat important

Not important

Please rate this dealership. Please write at least 15 words. Please select a make. Please rate at least one employee or enter a name in the text field.

Back Next

By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.

Accessibility Statement

Back

By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.

What Others Say

Tyler has great customer and was very helpful and informative when I bought my...

Read More

Great experience with Tyler at VW of Naples. The Atlas Cross Sport is spectacul...

Read More

Recently signed a lease for a 2025 Taos from VW of Naples, and I’m loving it! It w...

Read More

This was my first time leasing a new vehicle, and Ruben at VW of Naples made...

Read More

LOVE Volkswagen!!! Absolutely great salesman, Keeling Lockhart. Such a profe...

Read More

Great buying experience thanks to The team at Naples Volkswagen flawless proc...

Read More

That's a lot of people!

That's a lot of people!

You can choose up to 10 employees. Please deselect an employee in order to choose someone else.

Accessibility Statement

U.S. | Canada
About Us
Careers
Contact Us
For Dealers
Help Center
Car Recalls
Sitemap

Privacy Notice
Terms of Use
California Privacy Notice
Accessibility Statement
Community Guidelines
Sitemap
Help Center
Your Privacy Choices

Terms of Use
Accessibility Statement
Community Guidelines
Privacy Notice
California Privacy Notice
Your Privacy Choices

For Dealers
California Privacy Notice
Accessibility Statement
Your Privacy Choices

© 2025 DealerRater.com LLC

Welcome Back

Log in with the credentials you used last time you wrote a review.

Email

We need your email to send you a link

Enter valid email address

Password

Show

Hide

Enter valid password

Log in with a link
instead of a password

Let's Make Sure You're Real

We'll send you an email to verify your review.

Email

Enter a valid email address

Screen name

Enter a valid screen name

Don't worry, we won't share this with anyone.

Would you like to update your review title?

Please be sure that both your review and the title of your review reflect this new recommendation.

Would you like to update your review title?

Yes, update the title before submitting the review. No, submit my review with the current title.