I would like to extend my highest praise 10 stars to Toyota of Santa Monica, particularly to Arnold Funes, the Internet Sales Manager. After conducting some research last night, I became interested in leasing a brand new Toyota Prius XLE. I submitted an inquiry through an automated system that notifies all Toyota dealers, and by morning, Arnold was the first to reach out to me. At 11 a.m. sharp, Arnold was ready to discuss the details. He texted me, saying, "It's Arnold from Toyota Santa Monica. We can do $3,000 down and $380 per month. That's the best offer I can provide for you." A few hours later, I was inundated with calls from various Toyota dealers across Southern California, each employing the same sales tactics. However, none of them came close to matching Arnold's offer. Even after I shared the details of Arnold's proposal, many dealers expressed skepticism and joked that I might be getting played. Ultimately, the deal went through, and I ended up with an even better offer. This dealership is genuinely committed to their customers, and Arnold's dedication and work ethic certainly deserve recognition and a raise. I wholeheartedly recommend Toyota of Santa Monica to anyone serious about leasing a new vehicle. If you're in the market, this is the place to go.

Buying my car from Santa Monica Toyota was my best experience with car buying. Everyone was very nice and the process was so easy. I feel like I got exactly what I wanted at a great price.

Mark and the entire team were polite and patient with my last minute end-of-the day sale. Even thought it was rainy and miserable, the experience was streamlined and enjoyable. Loving my NX300h. Zareh Ploozian, the Finance Manager was a dream to work with, too

friendly staff, quick service. Offer a package deal for future service. Convenient hours on weekends to drop off and pick up. Offer Lift after drop off.

I am giving you 4 stars because the service was excellent Nelson is always helpful but we tried calling to see when car would be ready several times and found out you have no one working the cashier or answering phones anymore making it more difficult for the people checking in and out cars.

Nelson was polite, professional and made repair recommendations based on my budget and what was needed, The pay online was convenient, and Lyft ride home was a bonus. While the total price of service was a bit on the high side, I understood what my 2015 Prius required to be done by the technician. I bought the car there and consistently had it serviced there. I'm happy to say it's still a great car!