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I have been a customer of Autohaus for over 40 years. They have always done a great job for me.
Autohaus on Edens has completely restored my faith in the industry of auto sales….not just Mercedes-Benz, but ALL manufacturers. Here’s my story….. We were in the market for a new vehicle and needed to look nationwide for the specific interior trim we wanted. We originally found the perfect vehicle at a Mercedes dealership in Connecticut. After providing intent to purchase the vehicle in writing, securing a loan, and getting cashiers checks for the down payment, the dealership sold the car and didn’t even bother to tell me. I found out by accident. I was beyond furious as not only had I taken necessary steps to purchase this vehicle, I had to cancel these transactions, postpone selling our current car, and still find another car to purchase. Enter Autohaus on Edens….I could tell right away I was about to have a completely different experience than before. Carlos Regaldo was our sales consultant; I told him during that first call what transpired with the dealership in Connecticut. The first thing he did was apologize on behalf of all Mercedes-Benz dealerships as this is not what the brand represents. The next thing Carlos did was send me the specs and the pricing. Once I confirmed I wanted the car he immediately removed it from the website and the lot, giving me time to complete the paperwork without it being sold by someone else. Carlos and I first spoke on a Wednesday, by Friday I was the proud owner of a brand new GLC-300….that’s how fast he worked. Then, Carlos provided the name of the transportation company the dealership uses and two days later the car was on a truck and on its way to me in Florida. Carlos was in constant communication with me throughout this entire process. He was professional, honest, and trust-worthy…exactly what you’d expect from a Mercedes dealership. This was hands-down the BEST automobile purchase experience I have ever had…..and I have purchased several vehicles throughout my life. Autohaus on Edens has secured my business for the future. I plan on purchasing all of our Mercedes from them, regardless of where we live in the country.
Very professional and hassle free!! Got the car back at the promised time!! Charges were well explained by the service manager!!
Carlos was very helpful and persistent in the selling of the vehicle and he gave me a great deal
The people working at Autohaus on Eden are totally professional and any work is done promptly and properly. I have bought and serviced several cars from them and have never been disappointed in either the areas of sales ors service.
The service department is very good. Always professional and great service. Ryan and Ken have been taking care of my 2 cars for the past 8 years.
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