Tell us about your experience with Scott Honda of West Chester.
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service Dept.
collision center Dept.
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finance Dept.
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Used Express Service for oil change. Very short wait for srevicing. Vaughn went over inspection results. Explanation was cleat and complete
Been having our Hondas serviced by Scott Honda for nearly 20 years. They’ve always been reliable and cost-effective.
There is nothing negative I could say about Scott Honda - I brought my car in for service, and ended up trading it in for a BEAUTIFUL Pilot - from beginning to end, the team is FABULOUS! We worked with Calvin and he was amazing. When I found out there would be more required for my repairs, Calvin worked with me to inquire about trading the car in instead of waiting a few years to make the change. A few days later, we bought a Honda Pilot, my dream car! I am so in love with it but even better, the customer service we received was amazing the entire time. Not only from beginning to the end, but an hour after I left the dealer, Calvin called me, asked how everything was, if I got home okay! He even offered his number to call with any questions in the future. That right there is the customer service that changes everything! We even got a chance to meet the GM and he was great! I bring my Honda here for service and there is never any issues. If you're looking for that dream car, go see Calvin at Scott Honda, you won't regret it, I promise!
Car was signaling low tire pressure. Found a nail in tire & called Scott Honda. They said bring right over & they would fix it. Which they did which gave me a great sense of relief. Everyone was friendly but professional. I had to take a trip the next day & couldn’t have done if they weren’t able to fix it right away. They have always been able to take care of my Honda in a timely manner which I really appreciate. Thanks Scott Honda!
I had a pleasant experience with Scott Honda. Allen in an excellent salesperson. He was very helpful and patient with all my questions. We evaluated multiple options, changed our vehicle choice after having confirmed one, yet Allen had a very positive and cheerful demeanor all through out. His answers were candid and created trust. I never felt rushed through the process. I also had a very positive experience with Eric from the Finance department. He had all the brochures and information on accessories and add-ons and answered all my questions, but without any transactional sales pressure.
Very pleased with the interaction and helpfullness that I experienced over these last few days. Everyone was most helpful.
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