Tell us about your experience with Mungenast Lexus of St. Louis.
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Our salesman was Nate Hopson. He was very professional and made some cost saving suggestions. We found him helpful and personable. We would recommend him to our family and friends. We would rate him a 5! He followed up with us to make sure we were satisfied with our purchase. We will use him again
Nate was great to work with. We got a fair deal and everything was worked out in short order. He even followed up with a left behind Ipass left on the front window! I would definitely do business with them again! Thanks so much!
Nate Hopson is courteous,kind and very attentive. I live 2 hours from the dealership and our small town has many customers that buy from Nate! This will be my second Lexus I’ve purchased from Mungenast. Love their concierge service and friendly sales staff. Nate’s the best!
I had a very good experience with Bridget Busch. She was most professional and responsive.
Nate Hopson was a very courteous helpful sales consultant and the dealership was very nice. I also thought the finance manager did a great job of explaining everything. I think the service snd sales waiting area was very well appointed and comfortable.
Date: 08-16-2025 To: Whom it May Concern Subject: 2025 Lexus TX350 Luxury Purchase From the moment we walked into the dealership, Dakota Grishom made the car-buying experience enjoyable and stress-free. He took the time to listen to what we were looking for, asked thoughtful questions, and guided us toward vehicles that fit our needs and budget. What impressed us most was his friendliness and professionalism which gave us complete confidence in the process. Unlike many salespeople we have dealt with in the past, Dakota never pressured us or tried to upsell something we didn’t need or want. Instead, he focused on helping us find the right car, and he explained every feature and option in a way that was easy to understand. His professionalism, knowledge, and approachable personality made the entire experience not only smooth but actually enjoyable. Additionally, we appreciate the flexibility of the dealership to allow us to take vehicles home for extended test rides to allow us the time to be sure we were comfortable with the vehicle’s features, ride and appearance. This provided us with the confidence that we were purchasing the right vehicle for our lifestyle. Our discussions with the credit and warranty managers to review extended warrantees and component insurance policies was professional and provided us with opportunity to select what was important to us and within our budget. After the sale, Dakota provided us the opportunity to work with Aslam Moselhy, Technical Specialist to explain the Lexus App and Apple CarPlay operational characteristics which provide a thorough understanding of the operational characteristics. That kind of customer service is rare, and it shows that the entire sales staff and dealership truly values long-term relationships over just making a quick sale. I would absolutely recommend Dakota Grishom to anyone in the market for a new car, and I plan to come back to him for my future purchases. The total buying experience was the best we have had in our 50 years of automobile purchasing.
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