Laura is truly a professional… she really cares about her work and customers. Laura handled a difficult situation with grace and kept everything on track. Bravo!

Laura is always very welcoming and ready to please her clients. I look forward to dealing with Laura because she is excellent in what she does. Thank you Laura for such great service. Kathleen Cram

I recently purchased a pre-owned 2019 BMW X5, and the experience was outstanding from start to finish. As a previous BMW owner, I came in with high expectations, and they were absolutely met. Tom Terrill, my sales associate, was incredibly patient, knowledgeable, and genuinely pleasant throughout the entire process. He took the time to answer all my questions, never made me feel rushed, and made sure I was comfortable and confident in my purchase. This was a smooth, enjoyable buying experience, and I couldn’t be happier with my X5. I’ll definitely be passing along the great experience I had to friends and colleagues and would highly recommend working with Tom to anyone considering a BMW.

We had a fantastic experience working with Tom Terrill at Flemington BMW and highly recommend him. From our very first interaction, Tom was professional, responsive, and extremely easy to work with. He was transparent throughout the process, never pushy, and took the time to answer all of our questions thoroughly — whether it was about vehicle options, packages, pricing, or timing. What really stood out was how organized and proactive Tom was. We were coming from out of town with a tight schedule, and he went out of his way to have everything prepared in advance - planned various activity planned out, so that our time at the dealership was efficient and stress-free. He coordinated seamlessly with the business office, clearly communicated what documents we needed ahead of time, and made sure the car was reserved and ready when we arrived. Buying a car can often feel rushed or overwhelming — this experience was the opposite. Tom made it smooth, calm, and even enjoyable. We did face some challenges with the finance process and other things but Tom navigated through it all as calm as possible - We felt respected as customers and confident in our decision, which is exactly what you want when making a purchase of this size. If you’re looking for a knowledgeable, trustworthy, and genuinely helpful Client Advisor, ask for Tom Terrill. He made the entire process easy and pleasant, and we would absolutely work with him again.

Tom and his staff were very attentive to finding the right car for me. Great

Easiest car purchase experience ever. I am a repeat customer, because both sales and service are wonderful. There is a great team of people that work there and a strong and positive culture. I would recommend Flemington BMW in a heartbeat.