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Stopped by this week to perform factory maintenance on my car and was assisted by Schneider and the service department team. He was extremely attentive and knowledgeable, performed a vehicle walk-around with me before intake into service and found that my wiper blades were already EOL on brand new/low mileage vehicle. He made it a point to have this replaced on the work order. Overall service experience was prompt and seamless.
The dealership is very profesional. I always happy about anything they do for me. I say a big thank to my service adviser sir Patrik.
I been serving my cars and Albert has Been Excellent taking care off what has to be done
Service department has been consistently excellent throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to accommodate occasionally complicated timing requirements.
I recently had the pleasure of working with Shiva at the Mercedes dealership, and I couldn’t be more impressed with the level of service and professionalism I experienced. From the moment I walked in, Shiva made me feel valued as a customer, taking the time to listen to my needs and offer tailored recommendations. Shiva’s knowledge of the Mercedes-Benz lineup was exceptional, and their attention to detail made the entire car-buying process smooth. What stood out the most was Shiva’s genuine care for my satisfaction. I highly recommend Shiva to anyone looking for a top-tier customer experience at Mercedes.
Shiva and Stephen were great in assisting with my purchase. I truly had an amazing experience working with them and would highly recommend!
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