259 McGrath Hwy
Somerville, MA 02143
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service Dept.
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They came and picked up my car at my house. Performed all services within the stated time. Dropped my car back off at my house. Talk about service, this is it!!!
Stopped by this week to perform factory maintenance on my car and was assisted by Schneider and the service department team. He was extremely attentive and knowledgeable, performed a vehicle walk-around with me before intake into service and found that my wiper blades were already EOL on brand new/low mileage vehicle. He made it a point to have this replaced on the work order. Overall service experience was prompt and seamless.
The dealership is very profesional. I always happy about anything they do for me. I say a big thank to my service adviser sir Patrik.
I been serving my cars and Albert has Been Excellent taking care off what has to be done
Service department has been consistently excellent throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to accommodate occasionally complicated timing requirements.
I recently had the pleasure of working with Shiva at the Mercedes dealership, and I couldn’t be more impressed with the level of service and professionalism I experienced. From the moment I walked in, Shiva made me feel valued as a customer, taking the time to listen to my needs and offer tailored recommendations. Shiva’s knowledge of the Mercedes-Benz lineup was exceptional, and their attention to detail made the entire car-buying process smooth. What stood out the most was Shiva’s genuine care for my satisfaction. I highly recommend Shiva to anyone looking for a top-tier customer experience at Mercedes.
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