I've purchased several cars from this dealership; Jerry McDuffieis the best. The service person I only deal with is Jim Christensen. I come all the way from north lake front in Chicago for this service and I'm never disappointed. Thank you, Suzette Logan

Fast professional service whole process was explained I was extremely impressed it was pleasant experience

I want to be very clear that this review is not about the dealership as a whole, but specifically about Sean Richmond at the Service Department of Toyota of Schaumburg. I arrived extremely frustrated and fully prepared to file an official complaint due to multiple service issues and to escalate the situation to a higher level if needed. I was genuinely upset and disappointed. Sean took the time to listen to me carefully, understood the situation, and took full ownership of the issues. He handled everything professionally, calmly, and efficiently — and most importantly, he resolved all the issues completely. Thanks to Sean, my frustration was fully resolved, and I left the dealership 100% satisfied with the service on my vehicle. He is a true professional, a strong manager, and someone who clearly understands what real customer service means. An excellent example for other employees to follow. Honestly, if it weren’t for Sean, this dealership would have received half a star from me. Because of him, I’m leaving this positive review. Thank you, Sean.

Irfan , my salesman was helpful, understanding of my car needs. He was transparent, and honest. Schaumburg Dealer beat sll the other Toyota Dealers.

The Resnick Group of Dealerships has always treated us with fair deals for us and for them - sales and service. We would recommend them to anyone and everyone who has the need for a new car, used car, or service of your Toyota or Lexus!

It is nice to be confident when receiving work on something as important as your transportation. Done within the time we enter told and check was easy