Tell us about your experience with Ferman BMW.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Andrew is great with customer service. Explains everything well. Glad to have him as my service advisor.
great dealership .Aaron worked with me to get the best deal.this is 3rd or fourth car I have gotten thers
Process was simple and all under warranty. Service advisor Sal was straightforward and communicated throughout.
Everyone I worked with was kind and patient. All of my concerns and questions were answered. Gary Mack cared enough about my satisfaction with my new X5 that he sent me a text after the sale. Once again he answered questions. This was the first time a dealership salesperson reached out to me after the sale was completed. Thank you for an outstanding experience and a truly stunning vehicle.
Excellent customer experience. Everyone is very friendly and professional. Good communication during and after sale.
My experience with BMW Ferman was great! It took me about a week to test drive a few cars, but everyone, especially Dave, was patient with me. No one tried to rush me into a car, instead, I was informed of the specifics I needed to make an informed decision. Thanks
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.