What Others Say
Welcoming, cordial, informative, never pressured on any decision. Shawn was very professional. Great asset to Westside.
Very pleasant experience. Jaxon was kind and helpful. The receptionist offered me a margarita. Like!
Jeffrey, Marlene and the whole Westside Lexus team made the buying experience extremely easy and pleasant. Will recommend them to anyone looking to purchase a vehicle
From start to finish, we had a great experience with this dealership. All the staff are friendly and helpful. Special kudos to Will Bruns, our salesperson, went above and beyond to be sure we were completely satisfied with our purchase. We highly recommend Westside Lexus as a premiere dealership.
I had the absolute pleasure of working with Jay, the Internet Sales Manager, and Sterling, the Finance Associate, at Lexus Westside, and I cannot speak highly enough of their professionalism, dedication, and efficiency. Buying a car can often feel like a drawn-out and exhausting process, but Jay and Sterling completely redefined that experience for me. From start to finish, the purchasing process was handled with such precision and organization that the entire transaction took only about 45 minutes — truly remarkable.
Jay set the tone from the beginning with his clear communication and genuine commitment to making the process smooth. He was transparent, attentive, and respectful of my time, which I greatly appreciated. Every detail was explained thoroughly yet efficiently, and he anticipated questions before I even had to ask. It was clear that he values his customers and takes pride in ensuring that they feel confident and informed throughout the process.
When it came time to finalize the purchase, Sterling stepped in and carried that same level of professionalism through to the finish line. Finance is often the most time-consuming part of any car purchase, but Sterling streamlined everything perfectly. He was organized, prepared, and incredibly knowledgeable, walking me through each document with clarity while keeping the process moving quickly. Despite the short time frame, I never once felt rushed or overlooked — everything was handled with accuracy and care.
What impressed me most was not just the speed of the process, but how seamless it all felt. Jay and Sterling worked as a team to ensure that there were no unnecessary delays, and their dedication to efficiency without sacrificing quality was evident. In under an hour, I was driving away in my new Lexus with complete confidence in my decision and gratitude for the experience.
I wholeheartedly recommend Lexus Westside, and especially Jay and Sterling, to anyone looking for a hassle-free, professional, and truly enjoyable car-buying experience. Their level of service sets a new standard.
We had a very good experience at Westside. Our salesman, Alex, initially let me know they didn’t have the car I wanted, but impressively followed up weeks later when one became available. He was responsive, flexible, and knowledgeable throughout the long-distance purchase process. Manny and Christian made financing easy and efficient. I was extremely impressed with their professionalism.
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