Westside Lexus

12000 Katy Fwy

Houston, TX 77079

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

We had a very good experience at Westside. Our salesman, Alex, initially let me know they didn’t have the car I wanted, but impressively followed up weeks later when one became available. He was responsive, flexible, and knowledgeable throughout the long-distance purchase process. Manny and Christian made financing easy and efficient. I was extremely impressed with their professionalism.

Great selection of cars, big inventory, really great sales man (Joe. Breau). Very available. Would recommend this dealership.

Sales consultant was excellent. However, disappointed on service. We bought the floor model, we asked specially to make sure car was detailed from inside properly as it had so many finger print marks on screen, door panel etc. This was not done correctly.

Shawn was a straight shooter, kept me informed, answered all my questions without making me feel I am asking too many. The finance guy was also very helpful and nice.

Great experience! The dealership is a nice facility with friendly staff. In the beginning of the process, I felt like I wasn't trying to be sold a vehicle because they sell themselves!

The dealership is bright and very clean. This is my 3rd vehicle here and MJ Blythe has been very pleasant and hospitable. Accommodated my request and had a very easy and smooth transaction as always. Judy Patureau had all the documents prepared and was done expeditiously. Overall had the car ready in no time.