14720 Buck Hill Road
Burnsville, MN 55306
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I do not recommend Bilal as your salesman. He told me more than once that my personal check will not get cashed for 10 days which I knew was a lie. It was cashed the next day. I feel bad for the next person that believes him. I was pressured into purchasing the car that evening when I would have preferred to come back the next day. Car salesmen have long had the reputation of being deceitful to make the sale. You would think that would not happen today. I will give him points for processing my paperwork quickly and I have always had good customer service at the service center.
I was pleasantly surprised at how friendly the staff was and the waiting area was awesome.
I recently purchased a vehicle and had to bring it in for service. The service department was very helpful in diagnosing the issue and because I was still within the purchase warranty period they made sure I had a loaner vehicle to use and they covered the service.
Our whole experience was very efficient and comfortable. Our salesman, Carter Schmidt was extremely helpful and knowledgeable which was helpful since we had little familiarity with Mazda vehicles. All in all it was one of the best car purchase experiences we have been a part of!
Jack was amazing and made the process simple and easy. We are very happy with our new car.
Overall, my experience was great. I brought my Mazda 3 in for an infotainment service that was covered under a warranty. They offered me a loaner vehicle as soon as they got my vehicle checked in, and I got to drive a brand new (7 miles on the vehicle) 2025 Mazda CX-50 for a day. Now I want one. They sent me a video of the inspection within an hour, and detailed everything they saw, pointing anything out that needed attention. They even offered my daughter a toy while we were there, and she got a new squishmallow! I highly recommend this service department.
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