Please update the areas marked in red before submitting.
How would you rate Matt Goss?
How about Toyota Knoxville?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Zane York was absolutely wonderful to work with! He is a very nice, helpful young man. I would not hesitate a moment to recommend him to family or friends. I felt very comfortable with him assisting me with my new car purchase. When my new RAV4 came in, he came to my home to drive me to the dealership to get my car. My son, Brain, was to take me but he was on duty at Maryville Fire Department that day. Otherwise, I would have had to wait until the next day or Monday to pick it up. You have such nice folks working at Knoxville Toyota.

Chris Brickey took amazing care of me and did an awesome job! Great customer service! I also got a ride with the shuttle van to my office while my car was being worked on and the shuttle driver was super nice as always also!

Coach is a great NO pressure salesman. He answered all my How to Do questions about 2023 corolla cross. He went out of his way even on his day off to assist me. I would recommend him to anyone looking to purchase at toyota of knoxville .

No issues every one was very helpful, polite and honest. Nick Vann was the only reason I purchased my K5

Our sales representative, Roger, was very professional and assisted my son in the purchase of his first vehicle. Roger kept us informed while the vehicle was being inspected and detailed and notified us when the vehicle was ready to be picked up. Highly recommend asking for Roger if you are at TOK looking for a vehicle.

Had rear brakes installed. Told me I needed a new battery, so opted for that as well. Didn't tell me the front brakes needed replacing until they were done. Had they told me up front, I'd have replaced them as well. Now I have to waste another day while the front brakes are serviced. They did a good job, just didn't respect my time.