Tell us about your experience with Suburban Ford of Waterford.
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service Dept.
collision center Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
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Wally was an amazing help throughout the entire process of looking for a new car. He is extremely knowledgeable and keeps the customers interests in mind. I have never been happier when it comes to getting a new car and I will be sure to send my family and friends his way!
Great experience, very professional and knowledgeable about the vehicles, a pleasure to work with them. One of the best experiences buying a vehicle. I recommend Wally and Nick , great atmosphere.
From my initial phone conversation with Wally, to driving off the lot, Wally and his team, especially Brandon from the finance department, were incredibly friendly, professional, and dedicated to ensuring my satisfaction. Before reaching out to Suburban Ford of Waterford, I had visited several other dealerships that provided unfriendly service and a cold buying experience. In contrast, Wally’s approach felt personalized and special. He promptly addressed every question and concern, keeping me informed about every step of my trade-in process. Wally truly understands his customers’ wants and needs. If there were a way to give 10 stars, I would. You’ve earned a lifetime customer!
Wally is the greatest. Will deal with him next time too. So friendly and knowledgeable.
We had an interesting conversation about the life of my car. I'd heard that at 60,000 miles the engine would blow up....The person who told me this was very adamant that I sell my car before that happened bc it had happened to him. So I wanted to check it out with Kevin. Done and done.
Great service, honest and pleasant to work with. Thanks for all of your help with the purchase
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