My company has been a long time customer of Axelrod and now Spitzer. We bought several GMC trucks from Brett Leak and had them serviced there. We are a 99 year old family business and prefer to deal with other family businesses, like Axelrod and Spitzer, whenever possible. I've also brought my Escalade to you for service. While I'm very satisfied with your service desk team and the services performed, candidly I'm very disappointed with your recent service polices and related charges. We brought in a vehicle we bought from you to service an electrical problem. Your tech found we needed to replace 2 corroded battery cables. And gave us an estimate of over $550 to replace them which we approved. The service was performed and we picked up the truck, however when we received the invoice you had added another $195 for the techs fuxedcrate time to give us the estimate We are long time real-estate developers and managers. Our experience In all of our other similar relationships, is that if we go ahead with the work estimated, that the estimate includes the inspection gratis in the price. I would very much like to hear from someone in Spitzer’s home office leadership to discuss this further. George j. Goudreau President The Goudreau Companies 9701 Brookpark Rd Cleveland, Ohio 44129 (216) 741-7524

My salesman Thomas “Squid” was very friendly and knowledgeable about the car I bought. Accommodating to my rushed delivery needs.

Staff was super-friendly! Very efficient - moved quickly and smoothly! I would highly recommend this dealership!

Very friendly upon arrival and during my visit. The service provided by Taylor at check was on point

FAST SERVICES GREAT CUSTOMERS THUMBS UP AND A GREAT CAR WASH LOVE IT WOULDN'T GET MY OIL CHANGE ANYWAY BUT HERE

I would definitely recommend spizter gmc to everyone Great experience Thanks to everyone Just a pleasant experience