I used to work for Gunter when he was at the Fremont dealership. He was a terrific guy to work for and I was sorry when I left him to move to Oregon....

When I first came to Porsche San Francisco. I felt very welcome by everyone. The consultants are service . Michelle Gent is super helpful knowledgeable and professional. The conversation via text is safe and very clear. I appreciate that. Michelle follow up with me a week later regarding spark plugs that need to be replaced. I was really pleased that Michelle inform me that spark plug needed replacement as Porsche changed their policy instead of four years to three years, that is wonderful Michelle. I am very impressed with the service and the service was excellent. Keon and Eric helped me to understand more of the the feature of the car. Everyone was very nice and have a good energy. Thank you so much and by the way, I like the hot chocolate from the café delicious

Very good communication. The dealership is fantastic. Honest and knowledgeable. I would definitely recommend this.

The dealership is lovely and they try really hard, but there’s been a lot of turnover (I had 3 SA’s during my 6 month purchase) and they are “indefinitely short staffed” in service. With that said, they try super hard to do the right thing. For example, my new car was delivered without functioning air conditioning. While this should have been caught during their pre delivery inspection, I understand these things happen. They told me service would call to setup an appointment, they didn’t. When I called back to make an appointment, my call wasn’t returned. When I called back to make another appointment, I felt like it was going to be handled professionally. However, the appointment never got logged into their system (I think they were installing a new computer system, so explainable, but still). Anyhow, I finally took the car in. They have to disassemble the car to fix the problem so I have another appointment two weeks out. They are providing a loaner during the 3-5 days they will have the car so we won’t be carless. But, it’s been a bit of a shlep on my part for a problem I should never have known about. I’m hoping the staffing issues get better and they can provide the type of customer service they seem to want to provide.

Elijah Toro is excellent to work with. Very nice and helpful and got all my questions answered regarding my car and service. Also a great perk at Porsche SF to get a latte and the best croissants outside of Paris from Arsicault Bakery!

Devin worked incredibly hard to find the right configuration for me. He used consistent communication and anticipated needs when PPF installation was taking longer than expected. And delivered to my home when I was moving in to save me time! Thank you!