Second chances... everyone deserves a second chance that is just what I gave Anna the advisor at Louisville InfinitI and she did not disappoint! She provided excellent customer service by accommodating my car the scheduled maintenance after the company I chose did not cover the maintenance. While waiting for the service team to complete the maintenance, I inquired about an email from Infiniti regarding the Xchange special program they were offering. I met Kristopher sales manager that just happened to be there early. He was patient, professional and informational with showing me QX60 options. Kristopher passed the baton to Daymond who also was fun with a great sense of humor! Daymond was amazing with navigating through the final stage and we finally decided on the purchase of 2025 QX60 autograph. I received top notch service from Anna, Kristopher, and Daymond. You all were awesome! Satisfied customer, Lisa Evans

Lilly was absolutely great to work with and has gone out of her way to help me both before and after the purchase of my vehicle. Can’t thank her enough for making it a great experience. Buying a vehicle is a very stressful event, and if I were in the market to purchase another vehicle in the future, I would be walking back into the Louisville dealership looking for Lilly.

Our sales specialist, Omar Abdulqader, was very professional, knowledgeable, and helpful with our purchase of a 2023 Infiniti QX80. We look forward to working with him again in the future.

Very responsive. Knowledgeable and extremely helpful when it came to financing my vehicle, as well as shipping my vehicle to me 3 states away. Was able to complete the entire process online, thru email, and via text. Everyone there is extremely nice and kind. Daymond in sales and Keith in finance really took care of me. I'd recommend them to anyone. Thanks for an awesome experience guys!

My experience at the Infiniti dealership and with Ivan English was great. They ensured my time spent buying a vehicle was good quality time.

Ivan was the absolute best salesman we have ever experienced! He was professional, personable, and treated us with the upmost respect. I have visited numerous dealerships in my life, and many have treated me like another number or judged me by outward appearance. Ivan was the exact opposite…he was a genuine and good hearted person!