Tell us about your experience with Sam Pack's Five Star Ford Carrollton.
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This was the best car buying experience I have ever had. David Baldovin worked with me over the phone to make the deal. When I arrived at the dealership, there were no surprises. I will definitely be using Five Star Ford and David again.
This is the fourth vehicle I have bought. As usual, the purchase experience was excellent. Trey, Jared, Alexandra and Mike in Finance were all professional, friendly and very knowledgable. They made me a great deal with no back and fourth hassle. My Expedition was completed and ready for delivery as promised. I recommend Five Star Ford to everyone I visit with. Everyone in the service department has always been very accommodating as well. My business also buys all of our fleet vehicles from Trey. They take care of us with helping keep our fleet rotated and has the trucks we need in short order. Dennis Moser. Arch Energy Group, USA.
Everyone at the dealership was some helpful and kind. There was a detailed explanation of all car features before leaving the lot. Also getting signed up for the Ford app..
We can’t say enough about the exceptional service's that SamPack’s FORD of Carrollton, Tx. - RJ Rebolloso; and Jared W.; has made available for us. He’s attentive to their customers requests; immediately offering a complete and well thought out deal for us. Actually sounded, almost too good to be true. He meticulously explained how this well executed plan would work for us all. What a wealth of knowledge - that they have about their products and the workings of their business. They’ve gone above and beyond in caring for our needs, from our first contact with them ! We’ve purchased multiple vehicles from them, through the years. We strongly recommend RJ R.; and Jared W.; along with the rest of their team of workers, …that makes Sam Pack’s Five Star FORD Carrollton, TEXAS ~ our highly respected, and recognized automotive dealership!!
We had a major mechanical issue with our truck. Vince identified the issues and quickly assed what was needed and the service team needed to repair the problems. Vince tolerated a very antsy client with patience, professionalism, and calm. He'll be our Service go to at Sam Pack!
I’m writing this from the heart. This was the first time I made a purchase with complete confidence — and that’s entirely because of Jerid. He’s not a salesperson; he’s a genuinely good human being. There was no sales pitch, no pressure — just honesty, respect, and sincerity. He treated me like someone who mattered, not just a customer. He held his word and never tried to convince me — and it was purely because of his character that I moved forward with the purchase.
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