Tell us about your experience with Echopark Automotive Sacramento.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
James helped me with the purchase of a new vehicle. He was very friendly and personable, making the process very smooth and painless!
EchoPark Sacramento is a clean dealership with a great selection of inventory. After searching for a used car for 60 days, we came across EchoPark Sacramento and found that their cars were the high quality and the most well taken care of in terms of aesthetic and cleanliness in the car. Was able to make a purchase in two days. Samantha was great and very patient with us as we want to explore multiple different vehicles and had many questions about the buying process. The coffee is great, and the dealership has a very relaxed environment.
I cannot say enough good things about Samantha. She went ABOVE AND BEYOND for me and was SO kind and knowledgeable about every part of the car buying process. Not only was she very pleasant and caring but she also educated me on really important facts about the cars that I would have had no idea about otherwise. She really helped me make the best decision for me and advocated for me. You can tell she truly cares about her customers and puts their best interests first….I would trust her with anything!
I was having an issue with a car and Echo Park did everything to make sure I left that building happy. I want to personally say thank you to Samantha, Devin and Paul. Amazing people with amazing customer service skills.
I recently had the opportunity to test drive a vehicle at the dealership and the entire experience was excellent from start to finish. Everything was convenient, well-organized, and right on time. Samantha Smith was wonderful to work with — her customer service was truly amazing. She communicated clearly throughout the process, was positive and friendly, and most importantly, very honest. It’s rare to find such a combination of professionalism and genuine care, and Samantha really delivered. I highly recommend working with her if you’re considering a vehicle here!
I’m a big fan of Carmax so I went in expecting not to like my experience here but wow, very pleasantly surprised!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.