Tell us about your experience with Heritage Toyota Catonsville.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Derrick is a patient and knowledgeable sales consultant. I had questions and he made sure I was satisfied with the information. that was provided. Derrick goes above and beyond to make sure his customers walk out feeling happy with the vehicle that they purchase. I highly recommend Derrick as a car sales consultant.
Mr. Parnell is an excellent salesman who cares about the person first before selling a car! You can tell he is anointed and has a servant heart! I recommend all to come to him for your next car!
Outstanding customer service was knowledgeable and very friendly. DEREK took the time to explain things to me, assisted me with filling out all the paperwork explained the vehicle systems, and then ultimately deliver the vehicle to my home which was over an hour and a half two hours away.
I recently purchased a vehicle at Heritage Toyota Catonsville and had the pleasure of working with Derrick. He was helpful and professional. I never felt pressured or rushed, which made the entire experience stress-free. I would recommend Derrick friends, family or anyone in the market for a new car.
Great experience. Would go to again. Nice, friendly, knowledgeable about the products. Willing do do what was necessary.
Words do not do justice to the value of David Day. He is an expert, gentleman and will become a trusted friend. He goes out of his way to find the exact vehicle you want and need and gets the best price for it. I send him a dozen new clients every year and they all rave about his service.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
