Mr. Steve Yang was attentive right from onset, and his recall and delivery at the appointment, plus total efficiency, were very commendable. We purchased both new cars in our family seamlessly on each separate occasion! This dealership is where to go, and Mr. Steve Yang is definitely the guy to see!! Thank you for making ours a pleasant experience!!

Keon is top-notch—professional, knowledgeable, and truly exceptional at his craft! I’ve been coming to Catonsville BMW for years, and he has never disappointed. Thank you again, Keon, for always being available, reliable, and simply outstanding. You rock! Happy holidays!

Rick is very pleasant, patient and knowledgeable. He went above and beyond to get deal done smooth and expeditiously! If you’re searching for a new vehicle- he’s your guy!

This is my 5th vehicle from this dealership and the customer service continues to be the best in the industry. I purchased my car with Client Advisor, Brittany Hill. Her attention to detail and expert knowledge of BMW and their products demonstrates her commitment to ensuring her customers have a wholesome experience. Small details, such as placing my temporary registration in the glove compartment while I collected items from my previous vehicle so I didn’t have to hold onto it, helped to make the transition smooth…true white glove service. I also had a great experience with my Finance Manager, Sam Choi, who helped me explore all possible options that worked for current and future goals. Overall, this was an excellent experience. I recommend BMW of Catonsville to anyone looking to buy.

I had the absolute BEST experience purchasing my new car, all thanks to my amazing saleswoman, Brittany! From the moment I walked through the door, she greeted me with genuine enthusiasm, professionalism, and a level of customer care that instantly made the process feel easy and exciting. Brittany took the time to truly understand what I wanted, guided me through every detail, and made sure I felt confident and informed at every step. Her energy was contagious—she turned what can sometimes be a stressful process into something fun, smooth, and memorable. I never felt pressured; instead, I felt supported, heard, and celebrated throughout the entire experience. When it came time to make a decision, Brittany went above and beyond to ensure I got the perfect car and an incredible deal. Driving off the lot in my new car felt like a milestone moment, and it was all because she created such a positive, joyful buying experience. If you're looking for someone who will treat you like family, advocate for you, and make your car-buying journey genuinely exciting, Brittany is absolutely the person to go to. I’m beyond happy with my new car—and even happier with the outstanding service I received. Highly recommend!

Quentin (Q) was very helpful and personable. He worked fast and efficiently! I am so happy with my new car Thankyou!