In the end we got great service but I really wish they had listened to my husband who had gotten a state of the art scanner and purchased the VW add on. He had all the print outs and was willing to show the service department. They simply said we will do our own ok but it took the fourth visit for service to find what we had printed out the first time we visited the service department. But it was handled many after many miles off my warranty as we don't live in Duluth. The car is great and everything else with VW of Duluth has been great. Marcus has been amazing to work with. Keegan has been very accommodating.

We had an unexpected trip come up and were able to get our Touareg with 107,000 miles checked out and the front tires balanced within an hour of making the request.

Fantastic experience. Everyone was very professional.and the entire process was quick. I would definitely recommend Volkswagen of Duluth to friends.

Great service - very communicative and appreciated the video to see how my vehicle was doing and what work was needed.

Thank you so much for fitting me in and fixing my flat tire.....made it home safe and sound...Michelle

Professional staff and great experience purchasing from VW. Customer satisfaction and service was excellent and top notch