Tell us about your experience with Hawk Ford of St. Charles .
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Service representative, and car porter were friendly and very helpful. Repairs performed were top notch and the vehicle was returned to me much cleaner than I left it. Overall a great experience.
The rep was helpful after a snag with my appointment and the recall was resolved.
Very Customer Friendly, DJ and Andrew made the purchase of my new truck easy and non stressful. Would definitely plan a visit in the future.
Brought my Explorer in prior to a long road trip and they took great care of me. The service writer, Yaneli, was extremely friendly and prompt. The truck was done exactly when it was promised.
Very efficient and customer friendly. Sales and financing people were knowledgeable and helpful. I will visit them again in the future
The young lady at the service desk!!!!!! Never have I been to a dealership where I had such an experience of customer service.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
