Tell us about your experience with Five Star Subaru of Grapevine.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Always a good experience with Five Star. Professional, courteous, friendly, and very knowledgeable. What more could one ask for?
Very organized system of services. Loved that Mr Jimenez sent me results of service inspection detailing immediate needs for repair and why. Pedro then discussed with me and I was able to make decision. This worked well and work was completely done. No delay lags. Representatives are all welcoming and polite. Great facility
Smooth, easy transaction…. It was a very pleasant experience overall. David Hendricks is very professional, personable and knowledgeable. I will recommend him and this dealer to my friends and family.
Great service. Not pushy but very responsive. Also, they got me processed in a little over one hour.
Easy. That’s the one word I could use. They made the whole experience easy.
I've been working with Taylor Greene at 5 Star Subaru in Grapevine for a few months to purchase my vehicle, and he was extremely polite, attentive, and considerate of my needs every step of the way. We handled all the paperwork online and via text, which made the entire process incredibly convenient and stress-free. This is our third Subaru we've bought from 5 Star Subaru, and we've consistently loved the experience—from sales to the service department and finance team. Everyone here is truly outstanding and genuinely cares about their customers. We've recommended at least four people to this dealership already, and the ease of purchasing combined with how quickly they expedited our sale was amazing. Highly recommend Taylor and the whole 5 Star Subaru team in Grapevine!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.