13014 Lake Ave NE
Hartville, OH 44632
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Do not purchase a vehicle Lake Auto Sales. I purchased a 2007 Mazda CX-7 from this used car dealer in September 2024. Prior to purchasing the vehicle I spoke to the owner about how they service vehicles from their inventory. He explained that they have a garage next door where they inspect cars. After purchasing the car, I took the car to a mechanic I trust and discovered that the check engine light had been disabled. While I can't prove that Lake Auto Sales disabled the check engine light, I have no doubt that they knew it was disabled and they chose to withhold the fact that there were 4 significant problems with the engine that were not disclosed. Needles to say, I felt very abused by this transaction and traded the car in for scrap value to another user car dealer to purchase a more reliable car.
The process of buying a vehicle here was quick and easy. The staff was friendly and gave us a great deal!
The vehicle I wanted had a bad transmission he said. But at least he made me aware of this. He was friendly kind. And helpful. I’m still looking for a vehicle, so hopefully I will find something do able. Good site as well. I like the variety.
If I could give 0 stars, I would. Trenton and his partner (mommy) are liars. They sell junk cars which they doctor up to pass a test drive. My car had tires that would ruin the X drive if not replaced. And I dumped $4,600 in it 2 weeks after purchase. A certified Audi mechanic said there was NO WAY Trenton didn't know about these problems; he hid them.. When I asked him and his mommy to pitch in on repairs, he lift me a glib voice mail instead of addressing me like a man. I will be picketing through the summer and doing everything I can to bring to light their shady and deceptive practices.. xxxxxxxx like him and his mommy hide behind the "no warranty" clause because they know they are selling xxxx vehicles and once they have your money, "F" You. I hope his karma flattens his dogma..
Trenton was great to work with. Great deal!!! nice car!!!! I would recommend this dealership to anyone.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.