11 1st Ave Building A
Springville, IA 52336
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I was so happy to purchase my 2015 Kia Sorento. At the time Tim said he would fix the ac. After 3 trips he said he replaced the compressor which did not fix the problem. Took it to a Kia dealer and they tested it for 225.00 only yo tell me the compressor had not been replaced. Which after a conversation he did replace it. 3 months later and another 1700 I had to replace brakes rotors ball joints control arms both upper and lower front both sides. Then in June the motor locked. I called him and he told me there was no warranty on the car. I took it to a Kia and they replaced the motor totally due to the fact the motors were recalled and had a lifetime warranty. I called Mr Scott to ask for a bill of sale copy so I could give to Kia which he said he would for 100.00. I ended up going to the court house to get it for free. Now today I sit at the Kia dealership again with a faulty transmission. It bothered me because when I called Mr scott for the bill of sale he didn't even say he was sorry to hear about the motor or any of the other mechanical issues with this vehicle. So much for earning my trust and I am so disappointed that I trusted this used car dealer.
They never responded to my request for information. too bad, I had cash and was ready to deal.
Using the computer, was looking for a low mileage Town and Country van and Scott Family Motors had one. Problem, I lived in Minnesota and was nearly 3 hours away, one way. Was it worth the drive? I noticed the two crosses in the SCOTT name and decided to make the call. Made an appointment and was not disappointed. The van was clean, the body had no rust and the price was right and got a warranty too. Tim was very accommodating and made the purchase process easy. Would definitely recommend to family and friends.
Was looking at Chevy Traverse for carrying the kids around to various activities. This dealer Timmy don't care about any kind of good service. He is 100% into he is going to correct you and tell you how to think. If you want to deal with someone like your 7th grade science teacher who gave you an F on every experiment and who seems to think he is better than all of the world combined, this is your dealership.
We drove 3 hours for a Jeep Liberty. They were amazing. Tim Scott held the Jeep for us until we arrived. They were so friendly they even sent the bank all the information they needed on the vehicle since we were driving. Over all a great experience would highly recommend!!
We've purchased 3 cars for our kids at Scott Family Motors. BEST cars, clean, warranty, lower miles, great prices of anywhere! I'm a drivers ed teacher, and 9 out of 10 sessions, we drive over here, when kids are in need of a car. Tim is great to work with. I highly recommend!! It's our number one go-to, when we need a good, used vehicle!
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