It has been a while since I last been to Monroe Nissan, however today I have had an excellent experience with two awesome members of the Service Department, Tammy (I did not catch her last name) and Tracy Williams. I had some concerns about my vehicle, these women took my concerns, documented them, and relayed them to the technician. This team of three including the technician did a great job with keeping me in the loop about my vehicle, understood my concerns, checked out my vehicle, found some stuff, and I am happy with the resolution. I felt welcomed, heard, understood, and not only that, a peeve of mine that they definitely soared...the interior of my vehicle was kept clean in the process!) I absolutely enjoyed my experience at Monroe Nissan. This crew, definitely is a game changer for me, Great Service, Great Attitude, Complete Care, Professionalism, Kindness, and Understanding. I will be returning my business back to Monroe Nissan! To add, These two women have been by far awesome, not only that, all the other members of the service team/sales/customer service were just pleasant and kind! It makes a big difference!

I only give reviews when i feel it is appropriate and in this case i will have to double down. Last week was the second time i had the pleasure of working with Tracy Williams in the service department and she did a amazing job for me. My last two experiences was everything anyone could ask for! Tracy Williams has given me the confidence that Nissan Monroe is the right place to continue to bring my cars in for service.

Tracy Williams was a very big help to me. She made me feel this is an honest place. She answered all my questions and kept me informed about the repairs on my car.

Dasean Riley was very professional and delightful. Very good customer service this will be the second time I buy a car from them. Would definitely recommend them if you are looking for a car.

monroe nissan made first-time financing super easy for me. they offered water as well as overall great customer service. a month later i went to get my plate put on and i was there for no longer than 5 minutes! will definitely be coming back futuristically speaking.

Dwight is very knowledgeable and honest , Would buy all cars from him if possible . take care of us from beginning to end .