Tell us about your experience with SouthWest Volkswagen.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Chris always takes good care of me and my car. It’s a pleasant environment to wait in and they always keep you updated on your cars progress.
I took my VW in for its 20k mile service appointment. Shelby greeted me on the service drive with a friendly smile. I explained why I was there and what I wanted done. She explained that they would do an inspection and go over the cost before any repairs are done. I had a concern regarding my windshield and she said she would have them look at it. They had my vehicle back to the technician very quickly. They were able to get everything done in a timely manner. Southwest Volkswagen service department is amazing.
Recently purchased a 2024 VW Atlas Cross Sport, and I couldn’t have asked for a better experience! Andrew Righins went above and beyond to make the process seamless, stress-free, and enjoyable. Before even walking into the dealership, he was professional, knowledgeable, and genuinely invested in helping me find the perfect vehicle. Andrew took the time to answer all my questions, thoroughly explained every feature, and ensured I was comfortable with my decision— without any pressure. His friendly and honest approach made all the difference, and I truly appreciated his dedication to top-notch customer service. If you’re in the market for a new vehicle, I highly recommend working with Andrew. He’s the kind of salesperson who makes car buying a great experience! Sending everyone to this car delearship!! All other employees were a joy as well!
The sales department was top notch and I will be highly recommending them to others.
Southwest Volkswagen is the BEST dealership out there! They are patient, kind, and willing to work with you! I have purchased 4 vehicles from them and I’m never disappointed!
It was a great experience working with Rachel and her team. Easiest car buying experience I have had.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.