Tell us about your experience with Luther Brookdale Volkswagen.
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service Dept.
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Real smooth experience I appreciate the transparency. Everything was straight forward and to the point.
Hello, following is a reflection of my genuine admiration for Stephanie Ramirez-Chavez and the entire Luther Brookdale VW team. My wife and I had spent the past 4 weeks searching for just the used right car. Luther Brookdale delivered on that search with our Atlas CrossSport. Their sales representative Mrs. Ramirez-Chavez (aka Mrs. RC) was very responsive to our inquiries, lest I forget to mention, we are in NC and they are in MN. She provide all information needed for us to make our decision. We purchased the vehicle, flew to MN and drove the car to NC...great road trip. Mrs. RC had the vehicle prepped, spit shined, and placed as display in their showroom. The car was covered with a black unveiling cloth with the VW emblem. I was very impressed with the attention to detail and delivery. I highly recommend Mrs. RC and the VW team.
Rayvon was great to deal with. No pushy or pressure. Answered all my questions. Everyhing went pretty fast and smooth.
Rayvon was great to work with. He knew a lot but never pressured me into anything. Was able to answer all my questions.
The dealership was so great! There was a bit of wait time from the time of deciding to get the vehicle and getting financing ready, but overall I am so happy I came! I did not plan on getting a Volkswagen but I changed my mind quickly after driving my vehicle and the Friendliness of Yer. I loved working with Yer, and I would highly suggest him for anyone wanting a Volkswagen.
Adriane was phenomenal. We have purchased 10+ cars in the last 4 years and he has been by far the best we have worked with. We drove many brands and were struggling to downsize however he made it super easy! Adrian went above and beyond in all aspects. We ended up getting two cars instead of just the one we planned on. We would recommend Adrian over and over and will be back again!
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