The only reason I said I would recommend them is because I was able to get the car type I've been wanting. It was not the best experience. Initially, I was told they would do a soft credit hit when in fact there were 5 to 6 hard hits, in the midst of doing paperwork, an employee asked for the key to show another customer who wanted to look at the vehicle I was about to purchase (who does that?), I was asked to sign documents that I noticed had a different vin number, I was not told my vehicle had all mixed matched brand tires. I wasn't told much about the vehicle until after I signed, that it was formally a rental. Although the salesman I had was extremely nice and personable didn't know much about the vehicle he sold to me. The closer, Mason, said he was not able to give me signed documents that day but I would receive them by email days later. I was asked me to sign blank or incomplete documents as well. I signed on a Friday, came to pick up the vehicle on Saturday. When I got home, I noticed a crack on the inside opening of the lift gate that didn't appear to be there when the salesman and I was looking at it on Friday. It is noticeable right away when you open the gate. I sent pics to Shawn Saturday and was told he would talk with the manager; did not hear anything. I went back up there, showed Shawn the mixed matched tires and the crack inside the lift gate, he took more pics; I've heard nothing. I also asked about the car tags, Shawn told me it will take 6 to 8 weeks. Mason did not tell me this when signing. Although I had to endure all of this, I seem to have been forgotten by Clay Cooley Mitsubishi. 😕

From the moment I arrived, I received a heartfelt welcome from a wonderful young man. He escorted me into the building and offered my a seat in an office. He introduced himself, Seneca Morris. I explained an offer I had received in the mail and wanted to see if I qualified to purchase a vehicle. He offered his assistance and that's when my car buying experience exploded with his gentle guidance, full explanation of each step and his encouragement along the way! He is amazing and I am so appreciative is of his professionalism, and care. Mason McKay, was a finance manager and he was kind, efficient and supportive. I can't leave out Deanne. She was friendly and helpful, as well. I love this dealership!!

Excellent The service was excellent. The service tech informed me on all steps my vehicle was going through.

Yes Okay ?? Correct It's very nice ?? Okay ?? ?? ?? Okay ?? ??

Yes Okay ?? Correct It's very nice ?? Okay ?? ?? ?? Okay ?? ??

Great Great experience Great service knowledgeable willing to help. Made me fell wanted as a customer