3405 W. Stewart Avenue
Wausau, WI 54401
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Wow what can I say ken did amazing job getting us into a brand new car we got a Honda pilot and we obviously love it it’s such a family car not too big not too small perfect for us thanks Ken for being so patient and working with us and getting Into an amazing car that fits our /family ❤️ definitely be back to buy another vehicle from you If you’re looking for someone at Honda make sure you ask for ken he’s a great sales associate out on the floor friendly and kind I would highly recommend this business
O'Malley Automotive was very fast in response to my inquiry, while the third party never did respond with my trade-in value. Is that Cars.com?
Thank you sooo much Ken Z, John and Matt the Manager. My experience was the best with you all. Bonnie Mayenschein, you rock. Awesome Service
This was absolutely the WORST experience ever. I beg you, unless you like being treated like dirt, go somewhere else...anywhere! The dealer, Josh N., was aloof, disconnected, and downright rude. The vehicle I wanted to test drive apparently didn't have enough fuel, so Josh went to put more fuel in it. I don't know how O'Malley Honda expects to sell vehicles that don't even have enough fuel in them for a test drive. It took Josh 10 minutes to fill it with 1/4 tank of fuel at the gas station just one-half mile away. I asked him if he was going to go over any of the features of the vehicle with me. He said, and I kid you not, “I don’t normally do that with used vehicles.” What?!? This was a $30K+ used vehicle--a fair amount of money. Once inside the dealership, Josh went to an office on the opposite side of the showroom and then yelled across the showroom and waved for me to come over. Apparently, I wasn't worth the walk ALL THE WAY across the showroom; a shout and a wave was sufficient in his mind. At one point, I called Josh and left a message for him to call me back. After 48 hours, he still hadn't called me. I contacted him again and he told me something like, "I called you but I had the wrong number so I didn't leave a message." I'm not sure why he didn't retrieve the right number from the voicemail message but he didn't. There is no such thing as good service at O'Malley Honda in Wausau. Run away fast...go to the Rhinelander or Stevens Point location if you want to buy a Honda. DO NOT GO TO O'MALLEY HONDA!
Truck now has a severe left pull. O'Malley claims it's the new tires, or the tie rods, or the age of the vehicle or this or that. They claim the vehicle was in perfect alignment which is hard to believe since the left pull is a lot worse. Bottom line .... paid a higher price to have a Honda dealer do the alignment. I would have had better results and less expense if I had Fleet Farm do it.
Purchased a 2015 CrV after exploring on line. Internet price was better than Truecar at another dealer. Purchase easily completed with friendly staff. Have been using this dealer for other purchases and they have always been honest and straight foward. I am so happy I was able to use them again
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.