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Cris was very pleasant and knowledgeable and answered every question I had and helped me with service and the whole visit was very outstanding
I had my first service experience at Maserati-Alfa Romeo of Marin 7/2024. Woody, the Aftersales Director is very knowledgeable and answered all my questions and concerns. Chris, my Service Consultant was quite pleasant during my visits. They both had great communication with me the 2 weeks or so my car was there. I really love the 4C Launch Edition as it is 1 of 500 that made it to the US market. My disappointment in this limited production car comes at 4,740 miles, my car wouldn't go into gear. After a diagnostic, I was told I needed a new accelerator pedal position sensor, and a new PCM Module-ECU. I am a bit upset with Alfa Romeo Corporate Headquarters not offering a complimentary replacement of these 2 parts. With such low miles in mint condition, this failure is not acceptable in my eyes. Shame on Alfa Romeo Headquarters, I pray I don't have any more costly issues for years to come. Thank you to the entire team at Alfa Romeo in Marin. A big thank you to the Tech that worked on my car, cleared the codes, and reset the drive cycle so I could pass Smog! I highly recommend SF Exotic Cars in Marin. David R.
We have enjoyed leasing and purchasing our cars from Maserati of Marin for several years. Every one is friendly, courtesy and professional. Rory has been very helpful and knowledgeable answering our many questions in making our decisions. Noor was friendly and also very knowledgeable and professional in working through the financial lease and purchase paper work. A great team representing San Francisco Exotic Cars. Thank you Rory and Noor.
Great dealership service department. Had all my vehicles serviced and it was easy to schedule. Woody and team were great.
I have been working with SF Exotic Cars for several years. Now, I went from a lease to owning my Alfa Giulia. All of the people over the years - Tarun, Rory, Noor, and the auto shop - have prioritized customer service. Thank you!!
Both Parts and service teams are awesome. quick response on emails and very friendly. For sure will keep working with them.
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