after having service done on my wife's Honda passport-which took longer than expected and I was stuck waiting five hours-the service dept went out of their way to rectify the situation. Carlo Realmuto, the service director was outstanding in getting my concerns taken care of. After such personalized service I decided to bring my Honda Ridgeline to north shore Honda for an issue that the dealership where I bought the vehicle had been giving me a run around. I called ahead to Carlo who assured me they could fix my Ridgeline quickly and that I should bring it right in. I arrived on a Friday afternoon and the technician had my vehicle fixed and out the door in less than an hour! all at no cost to me- even though my original dealer said I would have to pay a 'diagnostic fee'. I was starting to believe that this type of service no longer existed. a big THANK YOU to north shore Honda and especially to CARLO REALMUTO.

We had a wonderful experience at NS Honda! We were nervous new buyers of an all electric Prologue, and the team at NS Honda was exceptional! Special shout out to Bill Binninger, Noel Ledesma, and Steve Cohen for their patience, professionalism, and amazing customer service! Great place to buy a car- they treat you like family! I would highly recommend NS Honda!

I have purchased and /or leased about 10 cars over the past 20 years North Shore Honda provided the best experience I have ever had.

excellent service from Phillip & Noel. Love North Shore Honda & I am happy to work with them again.

The service dept was extremely efficient. Mike Luisi was helpfu and answered all my question

We had a positive experience from the moment we walked in to the dealership to driving away with our new Pilot, from sales to financing. We were met with patience, professionalism, and courtesy during our multiple visits over a few months span. Andrew never once pressured us into buying anything before we were ready and was great with answering ALL our questions. He would follow-up and check in with us via email but he was never pushy. The same holds true with financing - we were never pressured to add on any additional coverage that we did not want. Purchasing a new car and returning our lease simultaneously was made simple and we appreciated that very much.