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BMW of North Haven

North Haven, CT

4.3
1,411 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,411 reviews

September 05, 2021

I first brought my 2011 535i X Drive, Feb 2014.I was I first brought my 2011 535i X Drive, Feb 2014. I was impressed with the service I received from former salesman Joe Rigsbee. BMW had been my desire More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Sep 07, 2021 -

BMW of North Haven responded

Thank you so much for your kind words, Stan, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Service Team at BMW of North Haven

September 03, 2021

Pleasant, efficient, knowledgeable New procedures since Pleasant, efficient, knowledgeable New procedures since my last service. Very well done. Better communications during repair service. Texts are a More

by MARILYNPROTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
Sep 03, 2021 -

BMW of North Haven responded

Thank you, Marilyn, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

September 03, 2021

Always great service. Luis was fantastic keeping me informed. Entire staff friendly and very professional. I like the ability to have a loaner car while my car is being serviced. More

by AJCMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Sutfin, Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Sep 03, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

September 03, 2021

North haven BMW is an outstanding dealership to do business with they ordered my new M3 bmw for me and delivered it to me with a flawless transaction I give them an A+++++ More

by tonyevo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Middagh, Eduardo Calderon, Pierre Fitzenberger
Sep 04, 2021 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new M3 and thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

September 02, 2021

I got a flat one morning and was really bummed. I limped in with run flats and was told my tire wasn’t in stock. They said it would be 2 days and gave me a complimentary loaner. Not only did they make a cra More

by AMASTERSPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Sep 03, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's great to hear that our team was able to help you out. We look forward to working with you again! The Ultimate Experience The Service Team at BMW of North Haven

September 01, 2021

Ryan is very knowledgeable of the BMW product. Which helped Nancy and I learning about what the BMW has to offer. While to took us a long time to decide on purchasing a car from BMW of North Haven We More

by robertsalke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Team at BMW of North Haven

September 01, 2021

I know you had a busy day, but it should not have taken 9 hours to do an oil change and a brake fluid flush. More

by MONTANO56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Sep 01, 2021 -

BMW of North Haven responded

Thank you for sharing your thoughts about your experience with BMW of North Haven. We apologize for the long wait and truly appreciate your patience. We hope you will give us another opportunity to demonstrate our commitment to great customer service! The Ultimate Experience The Service Team at BMW of North Haven

September 01, 2021

Great experience working with Ryan and NH BMW. Unfortunately I only received 1 key for the car I purchased and need dealership to supply me with a 2nd. Other than that the process was fast, easy More

by paulwvtus
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

Thank you, Paul! Here at BMW of North Haven, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Ryan, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

September 01, 2021

Drop off and pickup was very easy . Everyone was friendly and helpful. My service explanations were clear and easy to understand. Great place for service. More

by ALFAMARIA164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 01, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

August 31, 2021

Service appointment was on time, people were helpful and friendly. The time I was quoted to perform the service was exact. I would highly recommend this dealership. More

by DEPINO-LINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 01, 2021 -

BMW of North Haven responded

Thank you, Linda, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

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