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Columbiana Ford
Columbiana, OH
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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238 Reviews of Columbiana Ford
July 24, 2020
Great people to deal with. You tell them what your looking for price wise and they do best to get there. Will be back again and love their military appreciation You tell them what your looking for price wise and they do best to get there. Will be back again and love their military appreciation More
by dmert0812
Verified CustomerEmployees Worked With
Derek Troy, Aaron Walsh
July 22, 2020
Very helpful and honest staff. No one was pushy or tried to sell me something I didn’t want. Had an issue with my truck and the service department took good care of me even though it was sent out for repair to sell me something I didn’t want. Had an issue with my truck and the service department took good care of me even though it was sent out for repairs. Very different yet great experience dealing with Kim and the staff to buy my truck. More
by mladesic
Employees Worked With
Jeff Hammond, Kimberly Berban, Aaron Walsh , Dave Kester, Russ Hardenburgh
July 15, 2020
I brought my 2018 F-350 in for a recall and a steering wobble, after about 4 days I called to say I needed something out of the truck and they said they were happy I called, they had lost my contact info wobble, after about 4 days I called to say I needed something out of the truck and they said they were happy I called, they had lost my contact info and didn’t know why the truck was there. I explained AGAIN that the pitman arm was prematurely worn and the truck was having “death wobble”. He said ok again. A few days later they called to say the recall was done, I asked about pitman arm, he said what about it. I explained again for 3rd or 4th time, he said he would look at it. Next day called to say recall was done again, I went to pick up, still had movement in pitman arm, and when I made him come out to shoe him, he said that the knock and movement were normal (in truck with 12k miles, I when I got angry and brought up my list of problems with them, he got rude and said “we’re done and left. More
by john.bibbee
Employees Worked With
Dave Kester, Vince Pesa, Dylan Heldreth
July 15, 2020
Routine maintenance Great place to do business. Always treated with respect and friendliness. Wouldn’t think of getting service done anywhere else. You are the best I h Great place to do business. Always treated with respect and friendliness. Wouldn’t think of getting service done anywhere else. You are the best I have found. More
by craftyjean2002
Employees Worked With
Don’t remember their names.
July 10, 2020
They are very polite and friendly and they know what they talking about. They are also really quick. I would recommend people going there to get a vehicle. talking about. They are also really quick. I would recommend people going there to get a vehicle. More
by Zach
Employees Worked With
Kimberly Berban
July 10, 2020
Kimberly was an absolute delight to work with and her caring personality was beyond description. The car she made available to me was exactly what I wanted and it absolutely will make life livable! This caring personality was beyond description. The car she made available to me was exactly what I wanted and it absolutely will make life livable! This dealership will get my business in the future because they flat out care. More
by apachemike43
Employees Worked With
Aaron Walsh
July 09, 2020
Friendly, professional service I had an appointment to fix the backup camera on my new Escape. They took me on time and had said it would take about an hour and it did. Keeping to t I had an appointment to fix the backup camera on my new Escape. They took me on time and had said it would take about an hour and it did. Keeping to the schedule is important to someone with a busy schedule. More
by hillcroft4
Employees Worked With
Dylan
July 08, 2020
I bought the car Friday, 5 days ago, and it's broken down on me TWICE already. Mon was a bad wire to the alternator, got that fixed & on the way home in the pouring down rain the windshield wipers broke leav on me TWICE already. Mon was a bad wire to the alternator, got that fixed & on the way home in the pouring down rain the windshield wipers broke leaving me stranded on the side of the highway for over an hour. I'm trying to believe that these are things you couldn't have known but it's very frustrating to have so many issues right after buying my car. More
by loreekay112
Employees Worked With
Rod Enlow
July 03, 2020
Great experience! Salesman and finance staff were very helpful in making this a easy process, to purchase a vehicle for my son. Would recommend Columbiana Ford for vehicle purchases. helpful in making this a easy process, to purchase a vehicle for my son. Would recommend Columbiana Ford for vehicle purchases. More
by harker24
Employees Worked With
Don Smith, Aaron Walsh
