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Ramsey INFINITI

Ramsey, NJ

4.5
1,630 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,630 reviews

September 02, 2019

Just purchased a used q60 I just purchased a used q60 from another dealer & wanted a dealership to look over the vehicle while it was still under warranty. Very good service & More

by APRIL THOMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gikas
Sep 06, 2019 -

Ramsey INFINITI responded

Thanks very much for sharing!

September 02, 2019

Horrible customer service experience Dealership is overwhelmed by never ending construction resulting in poor customer service, as well as being without a Service Manager presently. The G More

by jpetraglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin (Service Advisor), John Lasala
Sep 03, 2019 -

Ramsey INFINITI responded

We're very sorry that you feel this way. We are under construction to provide a better sales and service experience for our customers. We anticipate it being completed soon and apologize for any inconvenience. We're unable to look up your vehicle based on your user name, but do have a Service Manager, so if you're having an issue and need assistance, please contact him directly - Tim Broderick - tbroderick@ramseyinfiniti.com or 800-930-2713 x 5151. Thank you.

September 02, 2019

Positive Dealership handled transaction fairly and courteously , the vehicle was on the premises and was prepped and cleaned efficiently so I would recommend t More

by cramnipas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz
Sep 03, 2019 -

Ramsey INFINITI responded

Thank you!

September 02, 2019

No complaints The service department was clean and received friendly Good service. Express service was quick, got out in less than one hour. Will go back for future More

by ROB D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Women in service helped me.
Sep 03, 2019 -

Ramsey INFINITI responded

Thanks very much, we look forward to seeing you again!

September 02, 2019

Very satisfied customer Maged was excellent to deal with very professional and responsive to my wife and I needs I would recommend him very time I need to new car. More

by RAYON.TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Maged Asaad
Sep 03, 2019 -

Ramsey INFINITI responded

Thank you!

September 02, 2019

Thank You Since day one, I’ve received nothing professionalism from every staff member I’ve encountered. By my surprise I also received a complimentary oil chan More

by Southern Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, Phil Occhino, Stefani Manning, TY Caldwell
Sep 03, 2019 -

Ramsey INFINITI responded

Thanks very much, we appreciate it!

August 29, 2019

Straight Shooters! Not looking to Rob and take last dollar! After being over whelmed and frustrated with the entire car leasing buying experience, I ACCIDENTALLY came to this dealership. My lease was up on my p More

by Kimberly L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abaza
Aug 30, 2019 -

Ramsey INFINITI responded

Thanks so much for sharing your experience with us, we appreciate your business and we're glad you're happy!

August 28, 2019

Lease Buy Out My lease buy out went very smoothly because of Dennis Lutz. He is extremely professional and transparent as was the finance manager Kendra. Look fo More

by kgerow2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz
Aug 30, 2019 -

Ramsey INFINITI responded

Thank you!

August 28, 2019

Great experience! The staff in general was really nice and courteous. Willy and Enrique were extremely helpful and knowledgeable leading to a great overall car buying More

by Lyla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen, Enrique Liranzo
Aug 30, 2019 -

Ramsey INFINITI responded

Thank you for sharing!

August 26, 2019

Experience The service gentleman that helped me Eddie was extremely knowledgeable and helpful and answered every question I had. The drop of experience was easy More

by JULIE.JARAMILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Aug 30, 2019 -

Ramsey INFINITI responded

Thank you for choosing us for your service needs. We appreciate your comments and apologize that you had an unpleasant experience at pick up. This issue will be addressed by our management team.

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