
Ramsey INFINITI
Ramsey, NJ
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Just purchased a used q60 I just purchased a used q60 from another dealer & wanted a dealership to look over the vehicle while it was still under warranty. Very good service & I just purchased a used q60 from another dealer & wanted a dealership to look over the vehicle while it was still under warranty. Very good service & made me feel comfortable. A More
Horrible customer service experience Dealership is overwhelmed by never ending construction resulting in poor customer service, as well as being without a Service Manager presently. The G Dealership is overwhelmed by never ending construction resulting in poor customer service, as well as being without a Service Manager presently. The GM is unprofessional, rude and arrogant. More
Positive Dealership handled transaction fairly and courteously , the vehicle was on the premises and was prepped and cleaned efficiently so I would recommend t Dealership handled transaction fairly and courteously , the vehicle was on the premises and was prepped and cleaned efficiently so I would recommend the sales representative and dealer to future customers More
No complaints The service department was clean and received friendly Good service. Express service was quick, got out in less than one hour. Will go back for future The service department was clean and received friendly Good service. Express service was quick, got out in less than one hour. Will go back for future service. More
Very satisfied customer Maged was excellent to deal with very professional and responsive to my wife and I needs I would recommend him very time I need to new car. Maged was excellent to deal with very professional and responsive to my wife and I needs I would recommend him very time I need to new car. More
Thank You Since day one, I’ve received nothing professionalism from every staff member I’ve encountered. By my surprise I also received a complimentary oil chan Since day one, I’ve received nothing professionalism from every staff member I’ve encountered. By my surprise I also received a complimentary oil change my last visit unbeknownst to me. I’m not a resident of NJ. I’m from SC. Every time I come up North, I trust no one but Ramsey Infiniti to service my vehicle so I could drive with a piece of mind! More
Straight Shooters! Not looking to Rob and take last dollar! After being over whelmed and frustrated with the entire car leasing buying experience, I ACCIDENTALLY came to this dealership. My lease was up on my p After being over whelmed and frustrated with the entire car leasing buying experience, I ACCIDENTALLY came to this dealership. My lease was up on my prior infiniti from Fette in Clifton and I was just plain old tired of a high car payment and was even willing to downgrade. I went to 4 dealerships in the area including Nissan, Acura, and Honda and all of them tried to get me for every last dollar I had. It was the typical back and forth with the sales men wheeling and dealing, "how much do you want to pay, etc. etc.". (Still not sure why they can't just tell you what the number is)! My husband said forget it we will just stick with the same lease we have and get the newer model since the pricing was going to be within $30 (even though the Nissan, Acura, and Honda was $10K cheaper).My husband set an appointment for me at Fette Infiniti but I thought he said we were going to Ramsey. Long story short, i went to the wrong dealership, however I truly believe the man above guided my steps and lead me to Ramsey (to many coincidences to get into along the way), not only did i get an infiniti, excellent quality but the same exact model I was going to get from Fette but the payment came down over $100 (go figure I been getting Robbed 9 years from Fette). Mind you this all took place within 20 min of me entering the "wrong dealer", in which i had not interest in speaking to because i felt beat up from the buying/leasing process)! I am truly blessed to meet Sam the sales manager and I look forward to a continue relationship with this place for many years to come. More
Lease Buy Out My lease buy out went very smoothly because of Dennis Lutz. He is extremely professional and transparent as was the finance manager Kendra. Look fo My lease buy out went very smoothly because of Dennis Lutz. He is extremely professional and transparent as was the finance manager Kendra. Look forward with doing future business with Dennis and Kendra. More
Great experience! The staff in general was really nice and courteous. Willy and Enrique were extremely helpful and knowledgeable leading to a great overall car buying The staff in general was really nice and courteous. Willy and Enrique were extremely helpful and knowledgeable leading to a great overall car buying experience. Their efforts made the process smooth and painless. I would definitely recommend them to others. More
Experience The service gentleman that helped me Eddie was extremely knowledgeable and helpful and answered every question I had. The drop of experience was easy The service gentleman that helped me Eddie was extremely knowledgeable and helpful and answered every question I had. The drop of experience was easy and seamless. The pick up experience was ok the you g woman at the reception was extremely rude and could not be bothered to help me, found he to be very unprofessional. More