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Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.7
606 Reviews
Call Dealership (614) 328-8515
View Awards

4300 Morse Rd.

Columbus, OH

43230

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Showing 606 reviews

September 21, 2026

Great customer service! Recorded video of services being done was unexpected and appreciated. Will be back More

by athihong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Straughter
Print
Sep 21, 2026 -

Germain Nissan of Columbus responded

Your comment about the recorded video of your service highlights how transparency matters to us. Knowing you appreciated the unexpected video and great customer care is rewarding. We’re glad the service on your Altima met your expectations, and we look forward to welcoming you back.

September 15, 2026

pleasant well dressed, professional and informative. He was no more problem at all thank you for taking care of Mr Rogue Nissan! 😊 More

by Aalstonsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Moss, Joshua Spaulding
Print
Sep 15, 2026 -

Germain Nissan of Columbus responded

Thanks for the five-star rating. We’re pleased our team provided professional and informative service for your Nissan Rogue.

September 12, 2026

Turns out the squeaky brakes I was concerned about was only a rock that was stuck. Instead of doing a customer a solid I was still charged $209 for a stuck rock. Waiving something as simple as that would More

by Jbrooke0
Recommend Dealer
No
Employees Worked With
Bianca Straughter, Bianca Straughter
Print
Sep 17, 2026 -

Germain Nissan of Columbus responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 03, 2026

Overall good experience. Work was completed in the projected time frame. No complaints, all good! More

by gkemp83
Recommend Dealer
Yes
Employees Worked With
Bianca
Print
Sep 04, 2026 -

Germain Nissan of Columbus responded

Timely completion is a priority for our service department. Knowing your Altima was serviced on schedule and left you satisfied means a lot to us.

September 03, 2026

Quick and easy oil change and maintenance. Good communication, respectful of time and trustworthy Overall good experience. Will return More

by rachel.murray26
Recommend Dealer
Yes
Employees Worked With
Joshua
Print
Sep 03, 2026 -

Germain Nissan of Columbus responded

Our service team was glad to provide a quick and easy oil change and maintenance for your Nissan Rogue. Hearing that our communication was clear, respectful of your time, and trustworthy means a lot to us.

September 02, 2026

My wife and i had the pleasure of working with Tatiyana to purchase our new 2023 Nissan Rogue! she made the process as easy as possible and was extremely helpful! we will refer all friends and family to he More

by codysanford78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Yoder, Tatiyana Taylor
Print
Sep 02, 2026 -

Germain Nissan of Columbus responded

Your note about Tatiyana making the purchase of your Rogue effortless highlights our team’s focus on clear, helpful guidance. Knowing you plan to recommend Tatiyana and our dealership to friends and family means a lot to our team.

September 01, 2026

Wanted me to pay $200 and couldn't tell me what the problem is with my car More

by cw7952
Recommend Dealer
No
Employees Worked With
Joshua Spaulding, Joshua Spaulding
Print
Sep 17, 2026 -

Germain Nissan of Columbus responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

August 28, 2026

Bianca was easy to work with, very friendly and professional. Highly recommended Germain Nissan to anybody. Thanks! More

by Smorris11
Recommend Dealer
Yes
Employees Worked With
Bianca Straughter
Print
Aug 28, 2026 -

Germain Nissan of Columbus responded

Your praise for Bianca’s friendliness and professionalism reflects how our service department aims to provide a smooth experience. Knowing you recommend us to others means a great deal to our team.

August 27, 2026

Joshua, is very professional and keeps me posted on my vehicle while be worked on.....great service and will continue to support Nissan on Morse Rd . Good staff and appreciate the effort.... More

by dbookmyer44
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding, Joshua Spaulding
Print
Aug 27, 2026 -

Germain Nissan of Columbus responded

Knowing that Joshua’s updates during your Nissan Altima service were so helpful means a lot to our team. We’re pleased our staff could provide great service, and we appreciate your continued support at our Morse Road location.

August 23, 2026

I've worked with Greg before since this is my 4th Nissan. I was glad to see he's still there and professional and friendly as I remember. More

by soates12
Recommend Dealer
Yes
Employees Worked With
Greg West
Print
Aug 24, 2026 -

Germain Nissan of Columbus responded

It’s rewarding to know you found our staff professional and friendly and felt welcome by a familiar face. Our service team is pleased we could assist with your Murano’s service once again.

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