Acura Columbus

Excellent service. Very kind and courteous employees. I have been in the Columbus area for 3 years and always use this dealership. Very kind and courteous employees. I have been in the Columbus area for 3 years and always use this dealership. More

Consistently excellent service - for small & big things. Got to service for an oil change at 8:30 and was gone by 9:30. Thank you Got to service for an oil change at 8:30 and was gone by 9:30. Thank you More

Great service experience. Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 da Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 days and service advisor Prescott provided text updates to keep me informed at each step of the process. More

Francesco made the car buying experience so stress free and easy. He worked hard to make a good deal with us. and easy. He worked hard to make a good deal with us. More

Need to reevaluate how your approval process for additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left vmail with approval and also texted the technician with approval. None of the approvals were received and now I have to make a 2nd trip to finish services. More

Each department delivered excellent service when a rod bearing failed in my 2020 ILX. Huge shoutout to Jami for getting me a discount on the part! Thank you guys! bearing failed in my 2020 ILX. Huge shoutout to Jami for getting me a discount on the part! Thank you guys! More

A few months ago I randomly stopped in to stare at a car and didn’t really expect much but Greg came out to chat with me anyway. He was friendly and we rambled on a bit (I do talk a lot). I wasn’t prepare and didn’t really expect much but Greg came out to chat with me anyway. He was friendly and we rambled on a bit (I do talk a lot). I wasn’t prepared to buy a car then but I asked for a card and he gladly provided one. Fast forward to recently and I had enough with my (now previous) car and began shopping around. While searching I noticed Acura Columbus had a decent selection of cars so I reached back out to Greg. He was prompt in responding and we set up a time to meet. I came in, had an easy test drive, and was offered what I considered a deal that was basically what I was looking for. I needed a night but I accepted it and came the next day to pick my new car up. The car and Greg were ready. Initial paperwork was quick and I was handed off to the finance manager Ryan. Equally friendly he reviewed various additional packages I could add to the car. Normally I turn this stuff down point blank but with this car being special and some anecdotal stories from Ryan about his TLX I decided it might not be a bad idea for something so I bit the bullet on a package. Congrats to you: that’s a first for me. Afterwards filling out the financial paper work was quick and easy. Overall start to finish was just under an hour and now I’ve got a new car! More

Greg at Acura Columbus is the BEST! This is my second car purchase with Greg and it won’t be my last. There’s no pressure and always exceptional customer service. What more could you wa This is my second car purchase with Greg and it won’t be my last. There’s no pressure and always exceptional customer service. What more could you want?!?! Ask for Greg! More

He did a great job of resolving issues and question with great follow up. Worked with me on a deal with no high pressure tactics. A great overall experience. great follow up. Worked with me on a deal with no high pressure tactics. A great overall experience. More