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Germain Ford of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.6
472 Reviews
Call Dealership (614) 889-7777

7250 Sawmill Road

Columbus, OH

43235

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Showing 472 reviews

December 21, 2024

Great service, Joshua got my vehicle back on the road within a few hours. I always go to Germain for service b3cause I trust it will be done correctly and mt car will be reliable. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service josh
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December 18, 2024

Joshua at Germain On sawmill was a excellent service associate Very curtious and helpful giving me quick in an out service on my truck. I would like to deal with him if I ever have to come back for any More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua at Germain Ford 5 Star
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Dec 18, 2024 -

Germain Ford of Columbus responded

Cindy, we're delighted to hear that Joshua provided you with excellent service at Germain Ford of Columbus. We'll be sure to pass along your kind words and look forward to assisting you again in the future!

December 18, 2024

Service tech Josh was professional. Keith me apprised of vehicle status and sent detailed estimate. Easy to contact. More

by Djfitz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Birdsong
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Dec 18, 2024 -

Germain Ford of Columbus responded

Thank you for sharing your experience with us at Germain Ford of Columbus! We're glad to hear that Josh provided professional service and kept you informed throughout the process. If there's anything else we can do, just let us know!

December 13, 2024

Michael was great to work with and the service was on time and as promised. I recommend highly More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 13, 2024 -

Germain Ford of Columbus responded

Scott, we are glad that Michael delivered five-star service. Thanks for sharing and choosing Germain Ford of Columbus to care for your vehicle. Safe travels!

December 10, 2024

Torrey Locher did a great job! He answered all my questions and was very helpful. More

by Pinecone440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Locher, Scott Cropper
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Dec 10, 2024 -

Germain Ford of Columbus responded

Thank you for reviewing Torrey and Germain Ford of Columbus! Have a lovely day!

December 07, 2024

Aubrey,Daniel,Zach, & the management team They're at Germain Ford, was very kind courteous And offered fair negotiation deals. I would highly recommend this dealership for future purchases. More

by edwardhadley7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey, Daniel and Zack., John Carl
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Dec 09, 2024 -

Germain Ford of Columbus responded

Edward, thank you for recommending Germain Ford of Columbus! We're delighted to hear that Aubrey, Daniel, Zach, and the management team provided such a positive experience. We look forward to assisting with any future purchases!

December 06, 2024

They were very helpful! ! Service was outstanding and staff was professional and knowledgeable- I highly recommend them More

by Amtharp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Dec 06, 2024 -

Germain Ford of Columbus responded

Thank you for the high recommendation! We're delighted to hear that our team at Germain Ford of Columbus provided outstanding service. We appreciate your support and look forward to serving you again in the future!

November 28, 2024

My salesman, John Durand was incredible. He had me out the door in no time with the vehicle I cam e to purchase. More

by timcarvour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Durand
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Dec 02, 2024 -

Germain Ford of Columbus responded

We're delighted to hear that John provided you with such a swift and satisfying experience at Germain Ford of Columbus. Enjoy your new vehicle, and thank you for choosing us!

November 24, 2024

The most painless car buying experience! The sales team was great to work with and helped us understand all the options. Definitely recommend! Also, the Expedition is amazing! More

by Chris Caravajal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Laughlin, Justin Ellis, Chad Secrest
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Nov 26, 2024 -

Germain Ford of Columbus responded

Chris, we're delighted to hear that your car buying experience was smooth and enjoyable with our team at Germain Ford of Columbus. Enjoy your new Expedition, and thank you for the recommendation!

November 22, 2024

Germain service offered several time slots for my app They took care of my Explorer quickly (and completely). Jamie explained the issue and plan of action in a way I could understand (without making me More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
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Nov 22, 2024 -

Germain Ford of Columbus responded

Angie, we're delighted to hear that Jamie and the Germain Ford of Columbus team provided you with a seamless service experience. Thank you for sharing your feedback!

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