Joyce Koons Buick GMC

I have to say I really enjoyed working with David! So helpful and very pleasant. 5 stars. Will ask for him again! He never rushed us or tried to pressure us in any way. Will definitely return So helpful and very pleasant. 5 stars. Will ask for him again! He never rushed us or tried to pressure us in any way. Will definitely return More

For the first time since owning several vehicles I had the pleasure of dealing with the best Service Advisor I’ve ever come across. Delanta Alves is the Epitome of great customer service! Delanta kept m the pleasure of dealing with the best Service Advisor I’ve ever come across. Delanta Alves is the Epitome of great customer service! Delanta kept me in the loop from start to finish on what was happening with my vehicle like nobody else has ever done. Delanta gave me that warm fuzzy feeling that all would be taken care of without the “Typical” dealer nonsense! I would just like to thank Delanta personally and express my gratitude for a jobs WELL DONE!!! More

David was enjoyable to work with and went above and beyond during my time at the dealership. beyond during my time at the dealership. More

The guy was very kind and nice. But he can do a little bit better But he can do a little bit better More

My Service Rep Delanta Alves, is the best. The service he provides is First Class. The service he provides is First Class. More

Delanta Alves was very focused on the customer needs. Promises were made and kept/exceeded. Delanta delivered! Promises were made and kept/exceeded. Delanta delivered! More

We had a wonderful experience with Koons of Manassas. Our car was picked up to fix a safety recall issue. The driver brought us a loaner car and drove ours to the dealership for the repair. However, due Our car was picked up to fix a safety recall issue. The driver brought us a loaner car and drove ours to the dealership for the repair. However, due to an error, we were billed for mileage on the loaner vehicle when it had actually never left our driveway until the driver came to pick it up the next day. I contacted Amy Wegner at the dealership who immediately looked into the issue and verified that we had not driven the vehicle. She had the charge reversed and we are very thankful for her help. Great job Amy!! More

Great job Delanta and the Team. Always top notch service. Wouldn’t go anywhere else. Always top notch service. Wouldn’t go anywhere else. More

Henry Amaya, a bilingual salesman who served me professionally and guided me so that I could benefit from current promotions. I can describe my experience at JOYCE KOONS as excellent. professionally and guided me so that I could benefit from current promotions. I can describe my experience at JOYCE KOONS as excellent. More

Certainly above the line when it comes to selling cars to customers. Friendly, attentive, informative...my car buying experience was about as easy as you can imagine. Sahid & the team were just great. customers. Friendly, attentive, informative...my car buying experience was about as easy as you can imagine. Sahid & the team were just great. More