Heritage Volkswagen Parkville

Worked with Jordan to purchase a new Taos. He was knowledgeable and a pleasure to work with. He was knowledgeable and a pleasure to work with. More

I recently had the pleasure of working with Charles at VW while purchasing my 2021 Jetta, and I couldn’t be happier with the experience! From start to finish, Charles went above and beyond to make the proces while purchasing my 2021 Jetta, and I couldn’t be happier with the experience! From start to finish, Charles went above and beyond to make the process smooth and enjoyable. They were incredibly knowledgeable, patient, and genuinely invested in helping me find the perfect car for my needs. What truly sets Charles apart is their exceptional customer service even after the sale. When I discovered a dent on the car, they immediately stepped in to help. Not only did they take care of the issue quickly and professionally, but they also ensured I felt supported every step of the way. Their dedication to making sure I was completely satisfied speaks volumes about their character and commitment to their customers. I highly recommend Charles to anyone looking for an stress-free and positive car-buying experience. Thank you for going the extra mile and making this such a memorable purchase! More

I recently had the pleasure of working with William Stewart at VW Parkeville and I am beyond thrilled with the exceptional service he provided in helping me transition from leasing to owning my phenome Stewart at VW Parkeville and I am beyond thrilled with the exceptional service he provided in helping me transition from leasing to owning my phenomenal 2021 Jetta. William’s expertise, professionalism, and genuine dedication to his customers made the entire process seamless and stress-free. From the moment I walked into the dealership, William took the time to thoroughly explain all my options, ensuring I felt confident in my decision to purchase. His attention to detail, patience, and willingness to answer all my questions truly set him apart. William’s passion for delivering top-notch customer service was evident at every step, and I felt supported and valued throughout the experience. I’m so grateful to William for making this milestone moment so special. My Jetta 2021 has been an incredible vehicle, and his superb work made the decision to buy an easy one. I highly recommend William Stewart to anyone seeking an exceptional sales manager who genuinely cares about their customers. Thank you, William, for going above and beyond—I couldn’t be happier with my car or the service I received! More

Our experience with First time buyers of VW. I have to say that it’s been a pleasure doing business with Melissa, she was so knowledgeable about VWs and a very friendly person . She showed us th I have to say that it’s been a pleasure doing business with Melissa, she was so knowledgeable about VWs and a very friendly person . She showed us the different types of cars that would best suit our needs and budget. she patiently gave us the experience to drive 3 cars and clearly explained the difference between them and their packages that came with it. And finally after long hours of deciding, we choose the SE Tiguan 2024. She went over beyond because she even had the time to teach us how to use the dashboard accessories and button features. With our past experiences with some car dealers in the past years, so far Melissa is best sales representative that we have ever met…. She deserves a paid day off. More

Melissa Cole went above and beyond! Very professional and so nice! Thank you to the friendly management as well! Very professional and so nice! Thank you to the friendly management as well! More

I had the absolute best experience at Heritage VW Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I’ll definitely be back! More

I purchased my car at Heritage through Charles and have been nothing but happy with the service that I received. He was very professional and knowledgeable along with making sure that I was completely sati been nothing but happy with the service that I received. He was very professional and knowledgeable along with making sure that I was completely satisfied with my purchase. I recommend them to anyone looking for a new car and great customer service. More

I came into Heritage VW just to look at the latest Golf R. Naz greeted us and patiently answered all of our questions. He was great interacting with my entire family and immediately made us feel welcome. B R. Naz greeted us and patiently answered all of our questions. He was great interacting with my entire family and immediately made us feel welcome. Because of his patience and willingness to walk us through all of the features he turned "just looking" into a sale. I look forward to working with Naz again in the future. More

Kostantinos and Melissa are the best! They were very patient with all my questions and concerns and they also gave me a great deal for my old car. It's the second time I buy a car from th They were very patient with all my questions and concerns and they also gave me a great deal for my old car. It's the second time I buy a car from this dealership and it won't be the last! More

Back in for my third consecutive brand new car. Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ More