Porsche Tysons Corner
Vienna, VA
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I spotted the vehicle I wanted on the website-- a CPO Macan-- and called the dealership. Spoke with Augie, who invited me in for a test drive. He was very pleasant and offered. a lot of insights into t Macan-- and called the dealership. Spoke with Augie, who invited me in for a test drive. He was very pleasant and offered. a lot of insights into the vehicle. After working out a deal, the process was smooth and easy. No silly games here. I'm quite pleased with the experience. More
Dear Management, I am writing to express my disappointment with my recent interaction with your finance manager on November 5th Unfortunately, my experience was subpar and fell short of expecta disappointment with my recent interaction with your finance manager on November 5th Unfortunately, my experience was subpar and fell short of expectations. The finance manager (MAY) lacked transparency and clarity regarding loan terms and conditions. Poor communication regarding financing options and lack of follow-up. Specific Incidents* On November 5th I visited your dealership seeking financing for 2019 Toyota Highlander . Finance Manager MAY failed to: She signed many papers on me and she never explained what is going on, she was like someone brought her on this job by force. 1. Clearly explain financing terms. 2. Provide comparative loan options. 3. Address concerns. *Expectations* To improve, consider: 1. Enhanced finance training. 2. Improved communication protocols. 3. Customer-centric approaches. *Resolution* I hope you take these concerns seriously and take corrective action. Sincerely, More
Was able to secure and allocation and configure my car all through text. I met my sales associate for the first time upon delivery and had amazing service from helping me walk through the features, get th all through text. I met my sales associate for the first time upon delivery and had amazing service from helping me walk through the features, get the paperwork completed, and picking out any swag I wanted. Shoutout to Paul Park! More
I leased a Taycan from Porsche Tyson Corner. Andre helped me with the whole process. He was professional and courteous and made the car buying process very pleasant. Andre helped me with the whole process. He was professional and courteous and made the car buying process very pleasant. More
I received outstanding customer service from Augustis and Mae. They both went above and beyond to provide personalized services their clients. Based off my recent experience, I will be a life-long customer t Mae. They both went above and beyond to provide personalized services their clients. Based off my recent experience, I will be a life-long customer to the dealership. Thanks Auggie. Best regards, Dr. L More
Matt and Joe were great to work with and all went smooth. Now my second long distance Porsche purchased from Tysons Corner that we shipped up to Maine. Now my second long distance Porsche purchased from Tysons Corner that we shipped up to Maine. More
Jay, Bryce, and Joe were excellent and made my first Porsche purchase memorable and pleasant. Thank you Jay especially for your care throughout the entire process, making it incredibly personalized Porsche purchase memorable and pleasant. Thank you Jay especially for your care throughout the entire process, making it incredibly personalized and enjoyable. More
Our salesman, Augustin, was really helpful, and got us a great deal on just the vehicle we wanted. It's rare to say it's a pleasure to buy a new car, but that was the case here. Augustin went out of his w great deal on just the vehicle we wanted. It's rare to say it's a pleasure to buy a new car, but that was the case here. Augustin went out of his way to meet our needs, explained everything with no pressure or hassle, and even the finance people who completed the deal were friendly, humorous, and great to work with. Also took our trade-in with no hassle, managed the new registration and plate transfer quickly, and made everything easy and straightforward. Really the best car buying experience I have had. More
I received outstanding customer service from Jay and Paul. Porsche Tysons provided everything I’d hoped for in my first Porsche experience. Paul. Porsche Tysons provided everything I’d hoped for in my first Porsche experience. More