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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
320 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 320 reviews

August 01, 2024

The best service advisor on this side of the Mississippi River Terry makes it easy to work with More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Mueller
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Aug 02, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

Helpful
August 01, 2024

Very pleased with quick appointment time and serve of my vehicle. The serviceman was friendly and professional. The problem was addressed and corrected. More

by EDITHPATTON2424
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
Report | Print
Aug 02, 2024 -

Joseph Buick GMC responded

Edith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
July 27, 2024

Very pleased with the people I dealt with. I know it was not up to them, but disappointed with fact that because I was 2 days late for my free service, they could not give it to me! Its a car More

by rlmand38
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
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Jul 28, 2024 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
July 24, 2024

From Sales to Service very professional and courteous. Definitely will keep going back. They took very good care of me and my vehicle. More

by upsisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Jul 24, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

Helpful 1
July 24, 2024

Everyone was so pleasant. The service was done in a short period of time. Thank You‼️ More

by wcsels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ra'Shaad and our team and don't hesitate to let us know if we can be of further assistance.

Helpful
July 24, 2024

Friendly, professional love the respect that was shown to me and my wife sales person Awesome More

by mike.beckum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Mike, please do not hesitate to let us know. We are always happy to help!

Helpful
July 24, 2024

Great place to shop for car . .:.Very friendly great customer service out going and reliable cars More

by JONESLEQWESHA.LJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

Helpful
July 24, 2024

Great experience leasing our 2024 Buick Enclave. Danny our internet sales manager was great to work with our lease purchase. He responded quickly to our internet inquiry, very pleasant and low pres More

by connie120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Patrick
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Jul 24, 2024 -

Joseph Buick GMC responded

Thank you, Connie, for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope you enjoy your ew Enclave!

Helpful
July 23, 2024

Quick diagnostic - fast service and charge less than estimate. Thanks for getting me back on the road. More

by pastorpitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jul 23, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
July 22, 2024

I’m always satisfied when Mr Tommie Johnson is involved with my car care. He’s honest and professional. I’m he came. back More

by SIMMIE.LETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Report | Print
Jul 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommie always meets your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

Helpful
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