Clay Cooley Ford

I learned appointments just mean you get ahead of walkins. That is not an appointment to me. They kept my car for 12 days for a recall that they said would take six hours. My family has purchased man walkins. That is not an appointment to me. They kept my car for 12 days for a recall that they said would take six hours. My family has purchased many cars here, can’t say that will happen again. More

EXCELLENT buying experience from Don Davis Ford Arlington! We had the pleasure of working with Alex Alvarado. He made for a great customer experience. Alex was professional, high integrity, knowled Arlington! We had the pleasure of working with Alex Alvarado. He made for a great customer experience. Alex was professional, high integrity, knowledgeable, and very efficient. We also spoke with Jeremy Payne, the GM, and it provide confirmation of a great choice of dealerships. What an amazing and highly professional staff at Don Davis Ford Arlington. The overall experience was pleasant, not rushed, and no pressure. Thank You Don Davis Ford and more importantly, thank you Alex! Highly Recommend! More

Great 👍 people , they take care my issue exelent advisers... I have to leave my truck there and offer me to take me to work, and bring me back when my truck was ready. advisers... I have to leave my truck there and offer me to take me to work, and bring me back when my truck was ready. More

The staff is very welcoming and knowledgeable about their products! They were helpful and patient while I thought through all my options. products! They were helpful and patient while I thought through all my options. More

Vehicle was there for scheduled recall repairs and several under warranty issues. It was scheduled a month in advance. When we scheduled the work we were told it would be 3-5 days to complete the wo several under warranty issues. It was scheduled a month in advance. When we scheduled the work we were told it would be 3-5 days to complete the work. After the 5th day without hearing from anyone, we called and left messages for Shannon asking for her for an update. We made addition inquiries to Shannon’s voicemail for several more days and didn’t hear from her. On day 7, we called again and finally were able to talk with Shannon who spun a story about someone failing to timely order the parts needed for the recall repairs and then once ordered, the items were lost in transit and had to be reordered. She said she hoped the parts would arrive soon and the work would be completed. We asked how something that was scheduled a month in advance wasn’t ordered or received timely, then gets lost, and why she didn’t return our calls for several days for an update. She didn’t have a good response. The 8th day, we received a call from Shannon saying the parts were found and the work was completed and we could pick up our vehicle. When we arrived to get our vehicle and spoke with Shannon, we didn’t receive any further explanation or apology. More

Jared is nice, knows his vehicles. Faraz not as personable, not willing to negotiate very much. Have had a better experience at other dealerships Faraz not as personable, not willing to negotiate very much. Have had a better experience at other dealerships More

Friendly, amiable and expeditious service, I will gladly recommend to my friends, family and coworkers recommend to my friends, family and coworkers More

They took care of us and worked with us to get our F 150. Ross was very easy to work with. Thanks! Ross was very easy to work with. Thanks! More

Proactive service across all my areas of need for our vehicle. Well done by the entire team! vehicle. Well done by the entire team! More

To Ross and Ryan, I would like to publicly acknowledge your effort in making my RAM 2500 truck buying process smooth and stress free. Thank you for making us feel very important, with your positive perso your effort in making my RAM 2500 truck buying process smooth and stress free. Thank you for making us feel very important, with your positive personality and your amazing knowledge about your job, you showed us verbally and sincerity in action that you are here to help us and will do everything you can to do just that. Your awesome interaction and approach with confidence, warmth, and kindness, makes us very happy and eager to purchase the RAM 2500 from you. Ross and Ryan, you guys ROCK! More